Offering Manager for AI

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Why Work at Lenovo:

At Lenovo, we believe in more innovative technology for all, so we spend time building a brighter and more inclusive society. And we go big. No, not big—huge.

We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets worldwide. Focused on a bold vision to deliver more innovative technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services, and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.

The one missing thing? Well… you...

Position Description:

As an Offering Manager in the Lenovo Solutions & Services Group (SSG) AI Professional Services team specializing in GenAI Solutions, you will develop and refine offering vision, strategy and roadmap for AI-powered service offerings. Your expertise will be instrumental in translating business requirements from and for customers into innovative service offerings. From inception to productization, your expertise will bring best practices and best-of-breed tools into play to meet customer needs precisely.

Leading from design to delivery, you'll spearhead our managed services offerings based on generative AI capabilities and emerging innovations. Deploying hybrid large language models (LLMs) and interactive AI capabilities on hybrid cloud infrastructure will be a significant part of the implemented designs. You’ll work cross-functionally to develop services enabling customers to integrate generative AI solutions seamlessly within their day-to-day operations.

• This role is primarily internal but includes some customer-facing work.
• In this role, you will:
• Manage the product development lifecycle, from ideation to launch, working closely with cross-functional teams to ensure timely delivery and high-quality standards.
• Monitor and analyze product performance using key performance indicators (KPIs), making data-driven decisions to optimize and improve AI offerings.
• Gather and incorporate user feedback, market trends, and technological advancements into the product development process to ensure continuous improvement and competitiveness.
• Communicate offering updates, progress, and challenges to stakeholders, managing their expectations and addressing concerns.
• Ensure AI products adhere to ethical guidelines and consider fairness, transparency, and privacy concerns.
• Stay informed about advancements in AI, machine learning, and related technologies, as well as industry trends and best practices, to drive innovation and informed decision-making.
• Collaborate with data scientists, engineers, and other technical staff to implement AI solutions, ensuring alignment with business goals and integration with existing systems.

Qualifications:

• BS/MS in Computer Science, Software Engineering, or related fields, demonstrating a solid academic background in relevant domains.
• 5-7 years of experience creating enterprise products or services demonstrating a deep understanding of the market dynamics, customer requirements and business acumen.
• 5-7 years of experience and a strong grasp of AI, machine learning, or a related field, including experience creating/implementing AI solutions.
• Exceptional business leadership and communication skills, demonstrating your ability to lead teams and projects successfully.
• A passion for continuous learning in this emergent and evolving field, showcasing your commitment to staying updated and bringing fresh ideas to the table.
• The ability to travel or work in different locations, depending on project needs.

Preferred Skills:

• Experience with Product management and offering development lifecycle processes.
• Proficiency in developing multi-year strategies and execution plans.
• In-depth understanding of service offerings and the competitive landscape.
• Customer insights and ability to identify high value, business objectives.
• Strong analytical skillset and demonstrated business acumen.
• Effective communication and presentation skills.
• Collaborative approach & ability to influence across the organization.
• Startup experience or incubation business
• Experience working on an international team