Senior Air Freight Export Operations employee

Nippon Express (Schweiz) AG

Nippon Express (Schweiz) AG


Key information

  • Publication date:

    04 February 2024
  • Workload:

    80 – 100%
  • Contract type:

    Unlimited employment
  • Salary:

    CHF 85 000 min. /year
  • Language:

    German (Native language), English (Fluent)

Main Duties :

  • Execute correctly the operational – and customer service activities for airfreight shipments according to the instructions and guidelines of the company
  • Manage pre- and post-flight dispositions, organize, follow-up and control pick-up’s and deliveries, customs clearance and all other shipment relevant activities. Take proactive actions in case of any delay / irregularity
  • Capture all necessary data in AS400, follow up shipments and provide feedback to the customer
  • Provide a “top in class” customer service to our internal and external customers
  • Negotiate Airfreight Rates with Carriers and Suppliers
  • Handle Price request from External and Internal Clients Customer Service Support with Existing clients
  • Participate in successful operational implementation of new business
  • Continous reflection on improvements
  • High quality work both on documentation and communication


  • Nippon Express (Schweiz) AG