Senior Product Manager

Senior Product Manager

• Full-time

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

LI-Hybrid

Job Description

As Senior Product Manager, you will be responsible for building and managing a key user-facing product, helping our customers to automate IT troubleshooting, fixing IT issues, key IT processes and service requests.

You will be part of the automation and remediation team of product managers, whose mission is to save time and money for IT teams and increase productivity of millions of employees worldwide by solving problems before impacting employees. By doing that you will play an important role in Nexthink's core value proposition.

Your mission, if you choose to accept, will be to:

• Set the product strategy and vision that will generate the best value for our customers.
• Identify, analyze, quantify, and prioritize product features and innovations for your product.
• Develop a product roadmap and build alignment across Engineering, Product Marketing, Sales, and Technical services.
• Rapidly iterate and evolve your product portfolio to meet a host of needs: growth in business, platform scalability, creating currently needed solutions and simultaneously looking ahead for future customer needs and capabilities
• Be the subject matter specialist and evangelist for automation internally and externally.
• Represent Nexthink as a speaker and presenter at various tech conferences and customer visits. Travel can be expected several times a year on a global scale.

Qualifications

• 5+ years experience as a product manager in a software company, working with a development team.
• Proven experience in setting strategy, creating, and releasing a product.
• Deep End user computing knowledge on how IT works in enterprise-size companies. Knowledge and experience in automating IT is a plus.
• Demonstrated ability to achieve goals in an innovative and fast-paced environment while building extensible and scalable solutions.
• Entrepreneurial spirit.
• You are enthusiastic about working in an international, collaborative, and fast-paced environment and learning new technologies.
• Professional-level English, spoken and written.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package (including stock options).
• 📍 Very good location next to the Prilly-Malley train station.
• 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• 🤸 Free access to a fitness centre inside the building.
• 🚞 Reimbursement of the half-fare travel card for public transport.
• 🧑🏫 Reimbursement up to 50% of the cost of French classes.
• 🍉 Fresh fruit, cookies, and soft drinks as well.
• 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• 📣 Bonuses for referring successful hires after three months of continuous employment.
• 🚚 We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.