Cruise Director

The Cruise Director is the biggest guest ambassador, in charge of creating and managing a team that delivers award winning onboard experiences, engaging activities, shows & industry leading programmes for our valued guests.

The Cruise Director manages the guest communication onboard, you are the face of the Entertainment department, representing the highest standards. As our Cruise Director you must be impeccably presented & motivated.

Our contemporary ships have the biggest most beautiful theatres at sea, they also have amazing guest areas fulfilled by our incredible entertainment department.

Everything from VR slides in water parks to live music, theatre shows, guest acts, parties, interactive events, and award-winning youth programmes.

You will work with valued partners like Chicco©, MasterChef© & Lego© to create a varied and entertaining programme of events for guests of all ages and nationalities to enjoy together.

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The Cruise Director is the biggest guest ambassador, in charge of creating and managing a team that delivers award winning onboard experiences, engaging activities, shows & industry leading programmes for our valued guests.

The Cruise Director manages the guest communication onboard, you are the face of the Entertainment department, representing the highest standards. As our Cruise Director you must be impeccably presented & motivated.

Our contemporary ships have the biggest most beautiful theatres at sea, they also have amazing guest areas fulfilled by our incredible entertainment department.

Everything from VR slides in water parks to live music, theatre shows, guest acts, parties, interactive events, and award-winning youth programmes.

You will work with valued partners like Chicco©, MasterChef© & Lego© to create a varied and entertaining programme of events for guests of all ages and nationalities to enjoy together.

• High organisational skills, you have complete oversight on the MSC entertainment procedures in a department with up to two hundred team members.

• You are responsible for the quality of guest activities, programmes, live and digital, inside & outside the ship.

• The Cruise Director works with the Hotel Manager and OBR Team to exceed established revenue, satisfaction & standards objectives.

• The Cruise Director is the public face of the ship, the voice and image of our organisation in the most public position.

• You will be responsible for all guest touch points, embarkation, disembarkation announcements, stage presentations, daily programmes, internal television channels and general socialising onboard.

• Awareness of the market, competitors & industry trends are an advantage and will help form your voice within the greater organization. You will have a direct line to our HQ team and the capacity to make a difference working closely with the leadership.

• Understanding of the latest technology in the entertainment, leisure, wellbeing & media world is a must, our ships are at the cutting-edge of technology and have the most advanced equipment available. Your role is also to ensure the potential of all investment is reached & that all events are presented in a safe and proper way.

• You will work closely with our technical team to ensure all equipment, technology and procedures are followed to ensure the safety of our guests and crew.

• Proven organizational and leadership skills.

• Successful background as a presenter (on stage or other visual media).

• Working understanding of computer programs (Windows-based, Word, Excel, and basic page design).

• Wide knowledge of indoor & outdoor sports games as applied to the Cruise Industry.

• Ability to train, re-train and coach managers, supervisors and team members.

• Geographic knowledge of the area operated by our ships.

• Above average skills to heighten the experience of our cruises for our guests and crew.

• Knowledge of similar competitive products in the Cruise industry.

• High degree of oral and written communication.

• Charisma, Performance skills and or background in the industry.

• Fluent in English. Additional languages as Italian, Portuguese, Spanish, French, German are a plus.

Passport with at least 12 months validity

In the course of our recruitment and selection process, we may make your Personal Information available to third parties such as recruitment agency, intermediaries and other business partners.