Key responsibilities:

- Delivering an excellent service to clients, whether in person, over the phone or through digital communication channels
- Handling administrative tasks relating to staff members' life cycles, such as employment contracts and amendments, unpaid leave, births, family allowances, attestations, departures, etc
- Updating personal and contractual information in SAP (e.g. on/off- boarding, changes to employment conditions, holiday quotas)
- Updating and maintaining our HR payroll system with recurring and one-off payments (child allowances, employee benefits, withholding tax, miscellaneous deductions, etc.)
- Establishing work certificates
- Establishing loss of earning insurance requests and unemployment attestations
- Supporting employees and line managers on questions relating to work-time recording and making corrections when necessary
- Regularly following up on absence processes (illness and accident)
- Producing HR reports, statistics and analyses
- Mapping current HR processes and creating documentation
- Participating in ad hoc HR projects and initiatives to improve the efficiency of the HR team

Profile:

Experience required:
- From 3 to 5 years in a similar role
- Experience in processing payroll data and activities in Switzerland

Education:
- Commercial apprenticeship (Swiss CFC or equivalent)
- HR certificate

Languages:
- English / Proficient
- French / Proficient

Additional requirements:
- MS Office / Advanced
- SAP / Intermediate
- Knowledge of SAP's HR module would be an asset
- Highly service-minded
- Ability to accurately follow instructions and procedures
- Strong organisational and time-management skills
- Team spirit
- Interest in continuous improvement and process automation