Design Lead

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Roche Diagnostics International Ltd in Rotkreuz is a leading provider of diagnostic system solutions for medical facilities. With over 2200 employees, it is one of Roche Diagnostics' main sites. The company is committed to equal opportunity and prohibits discrimination based on race, religion, gender, and other protected characteristics.

The Position

For our Global Diagnostics Customer Experience & Solution Design Chapter (DIA CXSD), we are looking for a motivated Design Lead, who is experienced in managing several design projects and is passionate to contribute to the transformation of user and customer experience in healthcare. In this exciting role, you will have the opportunity to bring in your design management, design and research expertise as well as to prove your leadership ability.

Additionally, Design Lead shape and manage Design Operations capabilities, support strategic direction, and handle evolving needs within the chapter.

Key Responsibilities

• Set project design scope, timeline, and key milestones, acting as the liaison between the business, R&D and design

• Supervise the delivery across multiple project teams, conducting periodic alignment meetings with the teams, and maintaining a close relationship with business and R&D

• Lead the team to synthesize insights and map opportunity areas with the business leaders

• Build rapport, emanate confidence, and inspire when advising business, R&D and design teams

• Incorporate business objectives alongside customer and user needs into the design process throughout the work

Who You Are:

• Inspiring leadership personality with a hands-on attitude

• Successful track record in design delivery, operations, and team management

• Strong abilities in healthcare product and service design, as well as research and insight analysis

• Experience in bringing products or services to market

• Familiarity with working in a highly regulated environment, such as the Pharmaceutical / Medical Devices / IVD industry

Experience:

• Minimum 5 years of relevant experience and Bachelor's degree in Design, medical background is a plus

• Ability to influence within a complex matrix environment and confidently interact with different stakeholders in Diagnostics and pharmaceutical partners

• Excellent written and oral communication skills in English

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Diagnostics International in Rotkreuz is a leading provider of diagnostic systems solutions, and the largest manufacturer of fully automated in vitro diagnostic systems in Switzerland. We are more than 2’700 passionate colleagues from over 65 nationalities. Find out more about our site in Central Switzerland, here.

Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.

We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.