Demand and Supply Manager

Job Description

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them. Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

We are the Clinical Trials Division (CTD): We Supply the Hope that Changes Lives

CTD partners with pharmaceutical and biotech customers around the world to ensure the right patients get the right therapies in the right doses at the right time - a concept that we internally adopt as "There is a Patient Waiting." Our unique blend of services includes project management, packaging, distribution, transportation management and specialty logistics, ancillary supply management, clinical supply optimization, bio-repository storage and much more. Our more than 4000 employees in over 15 countries work hard every day knowing that what they do matters.

Your Role in that Mission:

As the Demand and Supply Manager, you are part of a centralized team that provides specialized technical services to clients as part of our enhanced service offerings. Specifically, this role specializes in providing upfront and ongoing demand planning services, including early demand plans, global inventory optimization strategies, proactive inventory management, portfolio management, and IRT set-up consultation.   

Key Responsibilities:

• Design, implement, interpret and review inventory management plan to forecast supply plan of study drugs to global and sophisticated clinical trials, using sound supply chain techniques 
• Provide input into User Requirement Specifications of Interactive Response Technology (IRT) medication management module and complete User Acceptance Testing if required
• Review IRT strategy to ensure it supports the strategic supply plans and that IRT settings are adjusted to optimize the supply and demand 
• Ensure plans are robust and optimize global and regional supply strategies to ensure continuity of patient supply in the most effective and efficient manner 
• Develop and provide clients with reports on actual project spend versus budget 
• Establish connections between demand planning team and S&OP to ensure the latest forecast information is aggregated and integrated into the divisional S&OP process  
• Partner with the Enterprise Project Manager, along with global and site project management teams and/or directly with the customer to inform and proactively share key client data necessary to facilitate an effective supply chain planning cycle 
• Ensure temperature excursion process is performed as required 
• Establish and maintain financial forecasts and monthly billing processes for assigned client projects 
• Assist in training and on boarding of new employees (buddy concept) 
• Stay on top of relevant cGMPs, GCPs, and other regulatory requirements and ensure study management activities are aligned 
• Demonstrate and promote company vision
• Conduct activities in a safe and efficient manner 

As Demonstrated By: 

Project Management 

• Structures demand plans in line with client strategy —starting from an identified need, sets objectives and specific goals  
• Speaks and writes in a clear, concise, and organized way. Listens carefully to others to ensure understanding and effective communication 

Technical Knowledge 

• Independently digests data that is applicable to project deliverables and partners 
• Manages the demand planning part of projects efficiently in different systems and maintains their own as well as the team’s accountability for using Thermo Fisher tools to help the team be successful. 
• Demonstrates comfort with technology and uses innovations to advance the efficiency and effectiveness of work processes, procedures, and outputs. 
• Knowledge of general inventory and billing principles, good documentation practices, and report generation 

Project Management Leadership 

• Works with others to quickly resolve or escalate solutions to problems Develops a sense of urgency among cross-functional teams to influence project deliverables    
• Communicates at the accurate time, understands boundaries, respects differences, and confronts tension. Ensures that all communications are clear, focused, and based on a solid understanding of needs, using the most appropriate medium

Key Requirements:  

• Bachelor's degree in supply chain, business/operations management (equivalent work experience may be considered)
• 4 to 5 years of supply chain and/or planning experience managing global supply chain design and logistics management, preferably as they relate to clinical program design and execution
• Understanding of clinical supply requirements, phases of clinical development, and the factors that influence study designs preferred 

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Agency note!

Please note that we are not interested in commercial placement offers from personnel service providers.  If you decide to send us unsolicited application documents or to upload them, they will not be considered and will be deleted in accordance with our data protection guidelines.

Compensation and Benefits

The salary range estimated for this position based in Switzerland is CHF81,000.00–CHF106,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards