Transcend: Senior Manager, Global Communications Leader

Johnson & Johnson is hiring for a Transcend: Senior Manager, Global Communications Leader! This position will be located in Titusville, NJ; Zug, Switzerland may be considered as an alternate location.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

Are you ready to advance your career in Communications? Join our world-class global team! This is an incredible opportunity to make a significant impact and shape the future of our communications strategies as part of a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ERP ecosystem, standardizing our core business processes and products.

As an important leadership role, the Senior Manager is responsible for developing and implementing a coordinated global communication and engagement strategy to amplify messaging across all audiences in support of the Transcend transformation efforts using a multi-channel approach and innovative formats. This leader will drive value for the transformation program by partnering with the wider team as well as adjacent programs/functions to identify and analyze stakeholders' level of awareness and influence, engagement, and communication needs. They will develop associated strategies to facilitate stakeholder engagement and awareness needs.

Key Responsibilities:

• Lead the overall program outward facing communications, messaging strategy, and measures of success; working across adjacent programs to ensure integration and alignment for cohesive business messaging and planning.


• Coordinate the planning and execution of engagement programs, including town hall meetings, program forums, and other internal\external communication initiatives.


• Develop engaging team (inward facing) communications to deliver updates that are engaging and easy-to-understand, while anchoring on milestones and stakeholder groups.


• Coordinate with Change, Adoption, and Process Leads to gather communications needs per functional / process area; inclusive of development of enrollment content to onboard super users, end-users and leader .


• Build, maintain, and refresh stakeholder assessment and messaging maps.


• Recommend industry trends and standard methodologies.


• Work in partnership with Change Strategy Team, HR, and other internal partners to support initiatives and ways of working that continually improve the organization’s culture.


• Coordinate a group of skilled professionals, promoting mentorship, guidance, and encouraging a culture of collaboration and outstanding performance.