Publié: 09 avril 2024
Zürich
100%
Durée indéterminée
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Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Benefits & Culture
At Lenovo, you are part of a company where all add value and all belong. You team together with trust and respect in support of each other and our global community. Check out what we offer and build a rewarding career with us!
Description and Requirements
Position Description:
The Lenovo Customer Engagement Center (CEC) is a Premium Technical support team that supports and resolves technical issues related to Hardware & Software.
You will
You bring
1. At least 6-8 years of experience in Server and Data Center Maintenance Services; preferable with field support and machine repair experience
2. At least 2-3 years’ experience in Account management position.
3. Excellent verbal and written communication skills – English language +
4. Capable of multi-tasking
6. Technical knowledge on Wintel platform is preferred.
7. Hands on experience with VMware, Storage ,Linux and Windows servers environments
8. Accurately diagnose problem and arranged hardware replacement to customer servers, storages and network issues
9. Additional certification in Nutanix, VMware, NETApp, Networking, Virtualization will be added advantage.