Business Operations Coordinator

À propos de cette offre

About Morphean

Morphean is a Swiss cloud platform for video surveillance, access control and business intelligence, sold through partners and integrators across Europe. We are a small, international team moving fast in a growing market.

The role

Reporting to the CEO and the Corporate Development Manager, you are the link between Sales, Marketing, group finance and the leadership team. The role has three pillars: administrative coordination (billing and process), business coordination with Sales and Marketing, and executive support to the CEO. Accounting, payroll and HR are handled at group level, so this is not an accounting role: it is for someone who likes reliable data, closed loops and working close to the business.

What you will do

1. Administrative coordination

Run the order-to-cash cycle with Sales, partners and group finance: collect, check and validate billing data (subscriptions, licences, scope changes) before invoicing; track invoices and open receivables and drive reminders with account managers.Be the administrative contact for partners and integrators (purchase orders, billing details, terms, disputes) and prepare partner communications such as price or subscription-term changes.Drive billing-process improvements: data testing, feedback to teams, task follow-up in our project tool.Ensure complete and timely transfer of documents to group finance and HR; handle suppliers, payment and reimbursement requests, mail and contract records (register, deadlines, renewals).

2. Business coordination – Sales & Marketing

Build and maintain the recurring KPI reporting for Sales and management (billing, receivables, licences, pipeline, commercial indicators).Maintain the key-account analysis: revenue, growth, churn and risk by partner and customer, and follow up open points with the account managers.Support Marketing on events and campaigns: logistics, partner invitations, registrations, follow-up lists and post-event reporting.Keep the data reliable across CRM, billing and reporting: spot gaps and anomalies and chase them to resolution; support the annual budget with input collection and consolidation.

3. Executive support

Prepare Board meetings: materials, minutes, approval, signature and archiving workflow.Prepare management and partner meetings: presentations, meeting documents, action follow-up.Support the CEO on company-development projects and day-to-day organisation.

Who you are

A commercial education, such as a Swiss CFC in commerce, a federal diploma as executive assistant, or a degree in business administration, or equivalent practical experience. Several years in an administrative, operations or coordination role, ideally in a B2B or SaaS environment.Advanced Excel (pivot tables, lookups, reporting) and comfortable with Microsoft 365, CRM, project-management tools and business systems.Good understanding of the invoice-to-cash process; no accounting qualification required.Organised and self-driven: you take topics to closure without close supervision.Rigorous, precise and fully discreet with confidential information (governance, financial and HR data).Strong interpersonal skills: you enjoy working closely with Sales and Marketing and follow up with partners and group finance with tact.Fluent in French or German with a good command of the other; professional English.At ease in an international, multicultural team.

How to apply

Apply on our website: https://www.morphean.com/recruitment