Transformation Program Director ( Shared Services & Sourcing)

Transformation Program Director ( Shared Services & Sourcing)

Job Description

The Transformation Program Director – Shared Services & Sourcing is responsible for managing strategic programs which aim to transform the SCOR operating model. The current program combines the set up of new operations in several locations to drive service excellence, operational efficiency, and internalization of strategic capabilities. In this context, he/she acts as a program manager and engages with the Product Owners and Workstream Leads to ensure cross-functional alignment and smooth implementation of the prgrams, including with external vendors when needed. In this role, he/she monitors the planning of the activities, identifies and monitors execution risks, supports the workstreams including in problem solving, and reports to the Steering Committee.

Responsibilities

Program Management & Governance

Establish robust program governance, including steering committees, KPIs, and reporting mechanisms

Ensure day-to-day management of the program, including coordination and communication across workstreams, problem solving, risk management, etc.

Manage program budgets, timelines, and resources to ensure successful delivery

Monitor the benefits realization of the program, and anticipate situations that can hinder the success of the implementation

Identify and mitigate risks, dependencies, and change impacts across the organization

Prepare the Steering Committees with Product Owners and Workstream Leads

Stakeholder Engagement & Change Management

Engage senior leaders in functions and regional teams to ensure alignment and buy-in

Communicate program progress, milestones, and report to the Steering Committee

Lead change management efforts (e.g., ADKAR, Kotter) with the relevant stakeholders to drive adoption and cultural integration

Support the selection process of external vendors for the relevant workstreams or projects together with procurement teams

Qualifications

Required experience & competencies

10+ years of experience in transformation leadership, with a focus on shared services and sourcing, preferably in financial services industry

Proven track record of delivering large-scale operational transformation programs

Deep understanding of global sourcing and shared service center operations

Good general re-insurance knowledge in P&C, L&H and Finance

Strong leadership, communication, and stakeholder management skills

Ability to generate buy-in with senior stakeholders

Strong leadership, communication, and interpersonal skills

Required Education

Bachelor’s degree required; MBA or equivalent preferred.

Certifications in project management (PMP), Lean Six Sigma, or change management are advantageous

Job Info

About Us

As a leading global reinsurer, SCOR offers its clients a diversified and innovative range of reinsurance and insurance solutions and services to control and manage risk. Applying “The Art & Science of Risk,” SCOR uses its industry-recognized expertise and cutting-edge financial solutions to serve its clients and contribute to the welfare and resilience of society in around 160 countries worldwide.

Working at SCOR means engaging with some of the best minds in the industry – actuaries, data scientists, underwriters, risk modelers, engineers, and many others – as we work together to find solutions to pressing challenges facing societies.

As an international company, our common culture is defined by “The SCOR Way.” Serving both to build momentum that drives the Group forward and as a compass to guide our actions and choices, The SCOR Way is anchored by five core values, reflecting the input of employees at all levels of the Group. We care about clients, people, and societies. We perform with integrity. We act with courage. We encourage open minds. And we thrive through collaboration.

SCOR supports inclusion and the diversity of talents, and all positions are open to people with disabilities.

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