Deputy Head of Business 100% (m/f/d)

What is my function?

Our client, a FinTech in Zurich, is seeking a Deputy Head of Business to strengthen the team. In this position, you play a central role in the operational handling of the Fintech's business and contribute significantly to the company's success.

This is a fully greenfield role focused on establishing new relationships and creating a strong footprint in the targeted markets. The position is primarily an Account Manager role with end-to-end responsibility for corporate client relationships.

You will act as the primary point of contact for a large portfolio of trade-oriented corporate clients and be responsible for managing the entire client lifecycle. Your main responsibilities include:

· Ensuring compliance with internal guidelines and regulatory requirements
· Building and maintaining business relationships with corporate clients from SMEs (small and medium-sized enterprises) to multinational companies
· Collaboration with internal departments and external partners

Client Lifecycle Management

· Prospect identification, outreach planning, and relationship development
· Execution of KYC and onboarding processes
· Account maintenance, including KYC updates and responding to client requests
· Execution of transactions and transaction monitoring
· Periodic Enhanced Due Diligence (EDD) for high-risk clients
· Account termination when required

Compliance & Risk Management

· Implementation of Fintech's risk-based approach, particularly for high-risk clients
· Conducting necessary AML and sanctions controls, with experience in complex regulatory environments (especially Middle East markets)
· Analysis of complex corporate structures

Client Relationship & Portfolio Management

· Build and maintain long-term relationships with newly acquired clients
· Manage large-scale transactions and client portfolios effectively
· Deliver high-quality service aligned with business objectives
· Maintain accurate tracking of all client interactions within the Fintech's CRM

Operational Responsibilities

· Entry, maintenance, and updating of client master data in the Fintech's CRM
· Skilled research of prospects and customer information

What do I need to be successful?

· Completed studies in economics, finance, or a comparable qualification
· Minimum 3 years of experience in managing corporate clients, ideally with larger companies
· Strong background in client relationship management
· Experience in managing corporate clients (SMEs and listed companies)
· Proven ability to navigate complex regulatory environments, including AML and sanctions compliance
· Experience implementing risk-based approaches for high-risk clients
· Highly organized and disciplined in documentation and CRM tracking
· Strong knowledge in handling document-based cross-border transactions
· Knowledge of relevant compliance regulations and regulatory requirements
· Strong analytical skills and a solution-oriented approach
· Strong IT skills, proficiency in MS Office specially Excel, PowerPoint and Word
· Experience with TCS environment and SaaScada is a plus
· Excellent communication skills in German and English, French and other languages would be a plus
· High resilience and accuracy
· Result-oriented and structured working style

What are my benefits?

· Responsible position with significant scope for shaping your role
· Attractive compensation and performance-based bonus schemes
· Professional and dynamic work environment
· Opportunities for further training and development
· Modern work equipment and flexible working conditions

What makes the company?

We are an emerging Swiss FinTech based in Zurich, providing regulated payment and settlement services for humanitarian supply chains and exports of goods to high-risk markets.

The company is currently in the FINMA licensing process under Art. 1b BankG Integrity, transparency, and compliance form the foundation of the business model.

Languages
German: C2 - Mastery
English: C1 - Advanced

Place of work
Stadt Zürich

Vakanz-Nummer
VA-CF8-7YJ