HR Operations Administrator - Analyst/Associate

Are you ready to make a significant impact in HR operations? Join our dynamic team in Geneva as an HR Operations Administrator, where you'll play a crucial role in managing HR activities across multiple legal entities in Switzerland. This position offers opportunities for career growth and collaboration with HR functions globally. You'll be at the forefront of enhancing efficiencies in employee lifecycle activities and ensuring compliance with employment and regulatory changes.

As an HR Operations Analyst in HR Department in Geneva, you will support a wide range of operational activities within the HR Operations function, collaborating closely with HR functions to provide an exceptional employee experience and perform local activities. Reporting to the Switzerland HR Operations Lead, you will collaborate closely with HR functions outside of Switzerland to analyze and enhance efficiencies. Your role will involve overseeing employment and regulatory changes, building strong relationships, and partnering with various HR teams, business units, and functional colleagues to ensure consistency and effective communication.

Job Responsibilities

• Collaborate with HR stakeholders in Switzerland and other locations to ensure seamless HR operations delivery.


• Monitor and manage queries from employees via the HR query tool and HR mailboxes, coordinating resolutions and supporting inquiries.


• Identify opportunities to streamline HR processes and implement solutions to enhance efficiency, developing standard operating procedures.


• Work closely with the payroll team to provide input and oversight on monthly payroll.


• Develop and maintain HR reports, dashboards, and analytics to support HR operations and initiatives.


• Support the administration of new joiners, transfers, and mobility movers not covered by the centralized HR function.


• Manage both short and long-term employee absences, working closely with the loss of salary insurer,


• Coordinate with the firm’s benefits vendors,


• Manage documentation related to local activities, coordination of records management, ensure firm’s requirements are applied in the creation, storage, retention, and destruction of JP Morgan records. Ensure correct filing protocol using the firm’s approved data storage tools.


• Ensure local compliance with global data privacy requirements.


• Support risk and control oversight by addressing gaps in HR processes and implementing appropriate controls and develop and maintain HR reports, dashboards, and analytics to support operations and initiatives and engage in HR projects and new book of work items, as required.

Required Qualifications, Capabilities, and Skills

• Demonstrable HR experience.


• Good working knowledge of Swiss labor laws, regulations, and market practices.


• Ability to prioritize and deliver results within agreed targets in a deadline-driven and matrixed environment.


• Experience in planning and executing projects in areas such as onboarding, offboarding, payroll, benefits, and legal changes.


• Strong interpersonal and communication skills, with the ability to work autonomously.


• Rigorous with strong interpersonal and communication skills, and autonomy.


• Ability to develop strong partnerships with colleagues across the firm and external partners.


• Fluent in English and French.

Preferred Qualifications, Capabilities, and Skills

• Experience with HR systems and tools for process improvement, preferably gained within an international matrix-managed company.


• Strong analytical skills with the ability to interpret data and provide insights.


• Proven ability to work collaboratively in a multicultural environment.