Customer Service Agent
Date de publication :
23 mai 2025Taux d'activité :
100%- Lieu de travail :Gubelstrasse, 6300 Zug, Switzerland
Résumé de l'emploi
SGS est le leader mondial de l'inspection et de la certification. Rejoignez une entreprise qui valorise la qualité et l'intégrité.
Tâches
- Agir en tant que point de contact pour les questions CertIQ.
- Préparer les offres clients et coordonner les audits.
- Gérer les problèmes clients et approuver les factures des auditeurs.
Compétences
- Expérience requise en administration et en gestion de projets.
- Compétences en communication et en organisation.
- Maîtrise des outils CRM et des bases de données.
Est-ce utile ?
Company Description
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 96,000 employees, SGS operates a network of over2,600 offices and laboratories around the world.
SGS Switzerland has around 200 employees in 6 branches throughout the country that are engaged in ensuring safety, efficiency and quality throughout the entire value chain.
Job Description
Administrative processing :
- Contact person for GBS Team and auditors for CertIQ issues
- Preparation of client’s offers
- Coordination of audits and deadline control / scheduling in CertIQ
- Correct recording in CertIQ database / CRM
- Handling of clients issues
- Contacting clients before and after audits
- Approval of auditors invoices
- Upload of documents to Sharepoint / ePac
- Vacation deputies for other back office employees
Qualifications
What’s in it for you
- Have the chance to develop and build up an area yourself
- Great benefits and a modern workplace
- Be a part of an internationally driven organization with a purpose that will broaden your horizon
Interested? Send us your application and corresponding documents, your earliest possible start date, and your salary expectations by applying through the following link:
Additional Information
What’s in it for you
- Have the chance to develop and build up an area yourself
- Great benefits and a modern workplace
- Be a part of an internationally driven organization with a purpose that will broaden your horizon
Interested? Send us your application and corresponding documents, your earliest possible start date, and your salary expectations by applying through the following link:
