Commercial Coordinator

• You are responsible for the successful organization, execution on site, and debriefing of all client events, including coordinating car reservations.
• You are the main point of contact for hospitality-related promotions and communications, such as creating newsletter, setting up subsidies or planning of weekly resource allocation
• Handling incoming requests, preparing offers, and collaborating with internal teams to ensure smooth execution, while aligning with the Account Manager on any special terms.
• Reviewing and qualifying incoming leads such as tasting inquiries, sales requests, and eater referrals.
• Assessing the potential of sales leads and ensuring they are directed to the appropriate teams for follow-up, helping to maximize sales opportunities.
• Personally delivering goody bags to potential clients, in coordination with the Acquisition Manager.
• Managing client requests such as badge creation, voucher and prepaid card dispatch, and badge replacements.
• Overseeing sales materials inventory, ensuring stock levels are maintained and items are pre-ordered as needed.

• Completed commercial apprenticeship or comparable experience 
• Experience in hospitality, events, or customer success is a plus – passion and mindset matter most.
• Self-starter mentality with a hands-on attitude and ownership mindset.
• Collaborative team player who enjoys cross-functional work and fast-paced environments.
• Fluent in English and German; French is a plus.
• Mandatory: Valid Swiss driving license (Category B). 
• Non-smoker: You don’t smell like cigarettes and don’t smoke during the day; after all, FELFEL is about healthy living.
• Swiss or EU/EFTA work permit.

• Lots of delicious food, just a few steps away from your desk - we make your gastronomic dreams come true
• Best barista coffee and tea for the whole team, thanks to our innovative Gavetti coffee machine
• 5 weeks holiday per year, as well as two full weeks of ‘work from anywhere’ per year to bring more variety to your work day
• We encourage our employees to use public transport by covering your half-fare travelcard
• New parents get 16 or 3 weeks, respectively, of fully paid parental leave. We also support the return to work by making a generous financial contribution to childcare until the child reaches kindergarten age.
• Great team events, such as our well-known FELFEL Summer Outing

With our smart fridge ‘FELFEL’ and delicious barista coffee ‘Gavetti’, we enable companies to provide their employees with first-class, ultra-fresh food and drinks throughout the day. Whether hearty and traditional, modern and vegan or high in protein - our weekly changing menu ensures that all employees always have something to be excited about ;).

FELFEL is a family business that was founded in 2013. Today, we take care of around 1000 locations in Switzerland, and have 150 employees across our offices in Lausanne, Zurich and New York.

www.felfel.ch