Comfone sucht einen Network Operation Engineer in Bern. Werde Teil eines dynamischen Teams!
Aufgaben
Unterstützung internationaler Mobilfunkanbieter für IPX-Services.
Bearbeitung von Kundenanfragen zu Troubleshooting und Performance.
Überwachung internationaler Netzwerke und Service-Systeme.
Fähigkeiten
Technische Ausbildung in Telekommunikation mit Mobilfunkkenntnissen.
Gute Kommunikationsfähigkeiten in einem internationalen Umfeld.
Teamgeist und Bereitschaft zum Bereitschaftsdienst.
Ist das hilfreich?
We live in a connected world. Whether you are chatting to loved ones overseas, or depending upon connected healthcare devices, reliable connectivity is essential and therefore we provide easy and borderless communication to all people and things. Comfone is a pioneer in global international roaming services, a market in constant technological evolution. We are proud of our contributions in defining the standards and shaping this industry.
Over more than 25 years, our roaming services have helped billions of subscribers stay connected when it really matters. We are a Swiss company based in Bern with regional offices covering Europe, Latin America, North America and Asia Pacific. We are an international team with staff from more than 40 different nationalities, speaking more than 32 languages and driven by values of diversity, equity, and inclusion into our daily operations.
To learn more about the company, please check our website www.comfone.com
We are reinforcing our Network Team in Bern and are seeking a new colleague
Network Operation Engineer at our HQ in Bern
To start work immediately or at a later date by agreement.
The position is open to Swiss and EU nationals, and to holder of a valid Swiss work permit
Your main tasks
Support of our international mobile operator customers for Comfone’s IPX and roaming hub services
Handling of customer inquiries for troubleshooting, service performance analysis and reporting
Testing and documentation of customer services
Monitoring of Comfone international networks (SS7, Diameter, GRX) and service systems (STPs, DRAs, roaming hub)
On-call duty service for 24/7 emergency support
Your profile
Good communication skills with sensibility to an international environment
Technical education in telecommunications with knowledge of mobile networks
Experience with SS7, Diameter, GTP, DNS protocols, and roaming technology
English proficiency in both verbal and written communication. Other languages are a plus
Team spirit and willingness to do on-call duty service
Communicative, responsible and resilient individual with commitment
We offer
Beside of a variety of challenges within a growth-oriented market, and the possibility to shape the future of our dynamic and highly successful company, we offer:
A friendly work environment with theme evenings, Apéros, raclette evenings and more!
A multi-cultural and multi-linguistic team with English as the corporate language
Yearly international events with our clients from all over the world (ConneXion)
Competitive salary
Flexible and partially remote work time
Brand new office with state-of-the-art equipment
SBB half-fare abonnement
Mobile phone subscription and subsidy for handset purchase
Special prices at restaurants close to HQ in Bern
Onboarding with consequent training and introduction to all departments
Support for advanced education
Company events (Summer events, Christmas Party, Team events …)
Apply online if this sounds like your next challenge. We look forward to receiving your complete application. Comfone Sarah Seibt, Head of Human Resources E-Mail schreiben comfone.com
