Rückenwind plus AG

Employees help each other a lot because otherwise they can never get all the work done. A lot of overtime needed to get around. The staff canteen is very good, but this is no merit of Rückenwind. The employees of Rückenwind use the canteen of the Pfauen retirement and nursing home.

It is essential to implement the employer's duty of care. Employees regularly perform too much and suffer from their health. Thanks to this, employees are not treated fairly and are threatened a lot. Replace the leadership and management at all levels with capable and knowledgeable people. It is the wrong people in the wrong place. Many care errors and unprofessional service providers to the customer with damage events due to overwork of employees. Promises are made that can never be fulfilled, both to the customer and to the employees. One spends a lot of time in the care with the complaint management of paying customers because of wrong promises and untrue events. For example, customers were promised that they would receive their routine at the usual time and to the usual extent, but it was clear to those responsible that the necessary staff for this was not even available and employed. There were always discussions, criticism and complaints in this regard because the promises made to them could not be kept. The management is incompetent and has no experience in employee management, which resulted in extremely high employee turnover. The entire team has been replaced several times in 1.5 years of existence.