This company is plagued by a poor management, too focused on abstract visions that don’t really work in the company reality. There are strong interdepartmental conflicts as each department is focused on separate goals without consideration on the need of other services or the too limited resources available to carry out a service. Fire fighting is quite the norm in the IT services. When issues arise managers will often bypass their front end account to go directly to their line manager believing that negotiating is a waste of time. As a consequence, employees quickly adapt to do everything in the most formal way so that they could not receive any blame or abstract lectures.