Interpersonal conflicts and bullying are not consistently recognized or dealt with; employees often have to fight their own battles.
Decision-making processes are lengthy, lack transparency and information is sometimes passed on via detours.
Middle management shows a need for improvement in social competence, communication and commitment. Promises, agreements and commitments are not always kept.
Objectives are often unclear and employees do not feel that they are taken seriously enough.
Stressful situations are not always addressed, meaning that employees can be exposed to high levels of psychological stress.
The working atmosphere is highly departmental and not always characterized by trust across departments.
Clearer, more reliable communication, transparent decision-making processes and more support from managers would significantly improve the working environment.