Expertise of the direct superior(s)1a , on the other hand the social competence is miserable. Is not able to recognise personnel and system relevant problems and to accept or implement proposed solutions. The mood in the team is accordingly poor and tense. No new hires in spite of constant overloading of Customer Service. Too many insurance companies under one roof. Long-serving MA, key players, are put out on the street overnight, whereby an enormous loss of knowledge is accepted by the GA. This means that customer service is poor. Ergo, many personnel fluctuations.
No development opportunities.
Rather not recommended as an employer.
