Strassenverkehrsamt des Kantons Zürich

The Road Traffic Office of the Canton of Zurich impresses with its clear structures, efficient processes and good organization, which make day-to-day work easier. The collegial team spirit is particularly positive - people support each other and can count on the experience of experienced team members. The induction process is well structured and there are clear contact persons for technical questions. The existing digital processes are also already at a high level, which makes the work efficient. Overall, there is a professional yet pleasant working atmosphere.

The Road Traffic Office of the Canton of Zurich is a well-structured workplace with clear processes and a high degree of professionalism. I particularly appreciate the team spirit and the willingness to overcome challenges together. I see potential for improvement above all in further expanding the already good digitalization so that customers can deal with even more matters online. Extended telephone availability and more flexible appointment scheduling would also strengthen the already good service. With these small optimizations, the office could further expand its pioneering role in terms of service quality.