Published: 11 June 2024
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Allianz Suisse Versicherungs-Gesellschaft AG
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Professional
Bangkok, TH, 10330
Customer Services & Claims
Allianz Thailand
Allianz Ayudhya Assurance Pcl.
Full-Time
Hybrid working
Permanent
27283
Senior Speicalist - AZAY Premium Investigation
Summary
Is mainly responsible to manage the complaints received from the external parties (e.g. customers, OIC) and internal parties (e.g. sales/ distribution, TRS, Finance & Accounting, ACCC, Policy Management, other departments) for fraud cases regarding to premium and policy/ invoices or mis-selling & misconduct . This position will monitor all debts from fraud cases, and coordinate with the relevant parties for statement deduction.
This position will manage the other investigation (e.g. TR Lost, sales forces’ Frequently Policy Loan), check and investigate for the complaint and requests.
Key responsibilities
'1) Premium Investigation
'2) Debt Following-up and Statement Deduction
'3) Other Investigation (e.g. TRs Lost, sales forces’ Frequently Policy Loan Risk Management-KRIs)
'4) Mis-selling or misconduct
Qualifications;
• Bachelor’s or Master’s Degree in Business Administration, Finance & Accounting, law or other related field
• 5-8 years experience in Investigation, Auditing, Claim Management, Underwriting, or other related fields in bank or insurance industry
Allianz Ayudhya