Job - Expedia Group | Careers

HR Ops Advisor - FTC

Switzerland - Geneva

Human Resources

Full-Time Fixed Term

04/24/2024

ID # R-86545

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HR Ops Analyst - FTC 12 months

Location: Paris or Geneva

Reporting to the Associate Manager for Regional Ops, the role is responsible for providing support throughout the employee lifecycle journey for employees based in France, Switzerland, the Netherlands, Austria, and Germany, and maintaining Tier 2 operational support for stakeholders and employees.

What you'll do:

• Respond to stakeholder requests in an accurate, timely and professional manner.
• Develop the skills necessary to help customers understand business challenges.
• Seek to continue building understanding of the organization's processes, objectives and challenges and their impact on the business.
• Seek to understand the HR technical area (HRIS, Talent Management) and their application within the company, and develop familiarity with relevant internal policies and procedure.
• Learn about designing, implementing and administering process, programmatic or system solutions.
• Seek to understand knowledge of HR technical/professional area best practices and their unique application to the company.
• Assist with developing standard processes or protocols.
• Learn about vendor management and product/service delivery quality standards.
• Learn about project timelines and a schedule of tasks to achieve project milestones.
• Assist to keep relevant stakeholders informed of progress toward or changes to task timing that impacts the project schedule.
• Help coordinate stakeholder input and collaboration efforts for solutions to issues.
• Begin to think about how, why and when policies/processes are standardized.
• Assist with tasks and/or help to provide data to support implementation of holistic solutions that forge linkages between structure, people, process and technology.
• Seek to understand key performance indicators related to own work and the importance of metrics in defining success (e.g., efficiency and effectiveness).
• Acquire a basic understanding of how the department operates and fits into the larger organization.
• Build awareness of the policies, practices, trends and information that impact the organization and its customers.
• Build basic understanding of the financial impact of decisions/solutions on the organization and its customers

Who you are:

• Experienced in a fast paced, changeable environment (desirable to have previous HR experience)
• Up to date knowledge of employment law for your locations
• Basic understanding of HR processes (e.g. onboarding, payroll processing, local legislations)
• Passion to work and develop career in HR
• Fluent in written & verbal English and French; understanding of German desirable but not required
• Knowledge of Workday, ServiceNow (or similar case management system) and Payroll administration very desirable
• A highly customer-oriented approach, committed to achieving excellent levels of customer service
• Excellent organizational skills
• Articulate and fluent communicator
• Collaborating and working well together with others, ability to establish relationships at all levels
• Demonstrates a can-do attitude, and is pro-active and professional in all client contact
• Must have attention to detail and ability to prioritize tasks

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Job Accommodation Requests

At Expedia Group, we're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities. If you require an accommodation or adjustment for any part of the application or hiring process, please let us know by completing our Accommodation Request form.