Vendor Risk Specialist

Vendor Risk Specialist

Risk Vendor Specialist

(Third Party Risk Management)

Place of work: Cracow

Job purpose:

The role’s main purpose will be to run third party due diligence assessments and ongoing assessments via Synergi platform.

Synergi is Zurich’s global third-party risk management solution which automates the above assessments and provides a RAG outcome. Red flags / failures need to be reported back to the Zurich business stakeholder who will need to decide whether to accept those risks or remediate them. The Zurich business stakeholder will confirm the outcome and Synergi will be updated by the third-party risk management specialist, who may also carry out the remediation via actions assigned to the external third party.

Full training and support will be provided by Zurich’s global vendor management team (ZGVM team).

Responsibilities:

• Carry out due diligence and/or ongoing monitoring assessments in a timely manner (SLA’s will apply) with external third parties & issue reports to Zurich business stakeholder
• Join video meetings/calls and/or respond to emails with Zurich stakeholders to respond to queries about the assessment and outcomes (will not be required to provide risk advice as the Zurich business stakeholder will need to seek this guidance from their local risk & compliance officers)
• Utilise Synergi reporting to keep on top of overdue assessments
• Actively track and close outstanding assessments / report decisions / remediation actions to ensure SLA’s and KPI’s are met
• Escalate challenges to ZGVM - work together to resolve
• Provide reports to ZGVM for volumes of assessments completed, turnaround times, SLAs
• Refer Synergi users to IT ADM for technical system faults/errors/bugs/ Refer Synergi users to ZGVM (or ADM team) for any change requests
• Attend Synergi monthly governance forums to keep aligned with system changes / new functionality / user queries etc.
• Drive continuous improvement - propose improvements to the process, Synergi system, and training guides as and when such improvements become apparent
• Keep SOP/training guides up to date for own role & processes in collaboration with ZGVM
• Join relevant training sessions to maintain good knowledge of the system, processes and changes
• Participate in ZGVM team strategy meetings and/or team meetings as required including supporting audits of the system/processes as required

Candidate’s profile:

• Finance and Accounting, Economy or equivalent academic degree
• At least 1-2 year of relevant accounting experience (Accounts Payable or Vendor Management preferred)
• Solid basics of general accounting and knowledge of Accounts Payable/Vendor Management process
• English skills – spoken and written at fluent level (C1)
• Good knowledge of Excel
• Analytical skills and attention to details
• Ability to multitask
• Excellent customer service skills
• Confident presenting skills – articulate (the role may require presenting risk findings or reports verbally over video calls)
• Self-manage (booking sessions, manage own time, proactively provide reports & updates, proactively volunteering ideas for improvement)
• Comfortable in working with all levels of grade and authority

Additional assets:

• Previous experience in third party management or running such assessments
• An interest in developing experience in the wider topic of third-party risk management and/or IT configuration and change
• Knowledge of Insurance/ Financial Services legislation and regulations
• ICFR exposure

We offer:

• real life opportunities to develop and grow with us and contribute to the world around us
• competitive salaries, language allowance and an employee benefits package that includes among others medical insurance, life insurance and sport-card
• annual bonus depending on company annual results and individual performance
• wide range of learning programs and personal development opportunities including also possibility to apply for up to 80% of educational trainings reimbursement
• referral awards
• onsite fitness trainings
• fresh fruits at the office
• possibility to work from home
• nice and friendly atmosphere

Who we are:

Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk.

In March 2016 we established a Shared Service Centre in Kraków, in Poland to support our global strategy. It is from this location that we have created a global shared service platform, focusing on advanced business functions such as financial accounting and reporting, planning and performance management, ICFR testing, financial systems management as well as HR integrated talent management operations.

We are committed to creating value for all our stakeholders on some of their deepest challenges, including climate change, a changing world of work and a digital society. Sustainability is a strategic priority for Zurich and it is our ambition to be known as one of the most responsible and impactful businesses in the world. In 2019, Zurich outperformed 99 percent of our industry peers in the Dow Jones Sustainability Index. And we received numerous awards across the world acknowledging our commitment to diversity, community resilience and responsible investment. Reinforcing our ambition, in June 2019 Zurich first insurer to commit to the UN Global Compact’s Business Ambition for 1.5C. We believe sustainability is about meeting the needs of the present without compromising the ability of future generations to meet their own needs – ultimately ensuring we do business in a way today that ensures our long-term growth.

This role is related to the key area of Zurich’s activity in Kraków. We are committed to complete the recruitment process as soon as possible, however in some occasions it may take up to 6 months and the requirements for the position may be subject to some clarification or modification during the recruitment process.