Site Reliability Engineer

Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

The Impact you can have

SonarCloud is an online service that eliminates bugs and vulnerabilities, and champions quality code in the software development process. It is already a standard product that extends GitHub, GitLab, Bitbucket, and Azure DevOps. Our goal is to make it the ultimate online automatic code analysis solution and get it adopted by millions of users for millions of projects and billions of lines of code.

The team behind SonarCloud is composed of passionate developers who are progressively re-architecting SonarCloud to a pure cloud-native application composed of multiple services in order to deliver great new features more fluently. As a Site Reliability Engineer, you will implement massively scalable services, automate all systems operations, and measure and continuously optimize service quality. Joining our team in Geneva, Switzerland, you'll collaborate with a talented group of engineers on Identity and Access Management, Platform Security, and more. If you thrive in a collaborative environment and believe in building exceptional software, apply today and join us on the journey to revolutionize software quality!

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On a daily basis, you will

• Have significant responsibility for working with the Software Engineers, Cloud Platform Engineers, Release Engineers, Security Officers, and other SREs to ensure that SonarCloud reliability and performance meet our customers' needs, while being efficient and with a manageable operational load.
• Participate in designing and implementing features and observability best practices by having a practical understanding of SonarCloud functionality and business processes.
• Be fully responsible for operating the AWS infrastructure owned by your squad.
• Monitor and proactively maintain SonarCloud's Service Levels (availability, scalability, and performance).
• Respond to and own alerts, troubleshoot issues, and mitigate incidents.
• Analyze abnormal trends in SLI, breached SLOs, and trigger actions.
• Enhance the monitoring and observability tools (CFN and CDK python) and own implementation of four golden signals across the SonarCloud platform (Latency, Traffic, Errors and Saturation).
• Maintain operational documentation.
• Support the customer-facing support functions.
• Support deployments and perform technical scheduled maintenance.

The technical skills you will demonstrate

• You have excellent engineering skills and good computer science fundamentals.
• You have spent multiple years in software engineering and have at least 3 years of experience in an SRE role, focusing on large-scale distributed systems. You understand SRE principles, including monitoring, alerting, error budgets, fault analysis, and other common reliability engineering concepts.
• You have proven experience building and supporting large-scale, highly available, distributed, and fault-tolerant systems.
• You have solid experience with AWS services, including CloudWatch, CloudFormation, ECS, Lambda, RDS, DynamoDB, and more.
• With an SRE mindset, you apply software engineering to observing and operating production.
• You have software development experience with Python.

The soft skills you will demonstrate

• You are open-minded and have a very positive can-do attitude.
• You take initiative and have the ability to lead a subject from beginning to end.
• You have strong communication and interpersonal skills.
• You are comfortable with dealing with change and complexity.
• You are motivated by both functional and technical aspects of services.
• You have excellent problem-solving and analytical skills, as well as a strong attention to detail.
• You enjoy troubleshooting and finding the root cause of issues.

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Why you will love it here

• We value a safe work culture - founded in respect, kindness, and the right to fail.

• We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate!

• Work-life balance - a healthy work-life balance is very important at Sonar.

• Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.

• We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired. 

What we do

As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike. 

The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible. 

Who we are

At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! 

Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization. 

If you want to learn more about our culture, check out our blog post.

Join us; we’ll be smarter and stronger together!

Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.