Your Tasks
Reporting to the Head of Accounting & Financial Reporting, you will join the Accounts Receivable – Contentieux department, where you will become the supervisor of 5 people. Focus is on solution-oriented thinking, languages, and cooperation with other departments and third parties in the medical sector. As you are directly involved in the company’s cash management, this is a role with visibility where you will have the ability to develop new procedures and processes.
- Working with the accounting team and project managers to ensure that the processes are in place to invoice on time
- Supervise collectors who are responsible for decision making on customers, risk assessments and cash applications in multiple systems
- Identify opportunities to improve automation and efficiency through policy, procedure, process and systems for the Swiss market
- Monitoring aging and discuss corrective actions with local AR team and sales team
- Create and drive the strategic operating plan within own area of responsibility
- Manage the credit journey for the customers constantly looking for ways to improve the service offered
- Work closely with Customer Service team to identify and support customers via the customer journey who are experiencing challenges in making payments on the terms originally agreed
- Managing the order to cash cycle to ensure working capital objectives are achieved
Your Profile
- Min. 5 years of solid experience in credit management understanding of the medical world (Health insurance /TARMED, OFAZ)
- Min. 5 years Leading experience
- Languages: French/English/German written and spoken at least at Level B2
- Good communications skills (Interfaces with Insurance companies, Customer Service, IT, Collector Companies)
We Offer
- An exciting and dynamic work environment with a lot of internationality
- Taking responsibility and unfolding your potential
- A positive working atmosphere with a partnership and appreciative corporate culture
- Attractive fringe benefits as well as a 40-hour week and 5-weeks vacation
- Annual fee for your personal analyses and special prices for radiological advice from the Unilabs Group