Zürich

Group Finance & Risk

Your area of responsibility

In your role you will play a pivotal role in developing and maintaining our test reporting mechanisms and operational KPIs to meet test and service management reporting as well as audit and compliance needs

• Design and implement control reports for quality assurance, compliance and audit
• Develop and maintain operational KPIs to measure service and quality assurance performance
• Utilize JIRA as a main source for quality assurance reporting and operational KPI development
• Collaborate and support test managers to drive quality assurance reporting, defect management and audit requirements
• Support continuous improvements within Service and quality assurance enabled by JIRA

Your strengths

• Bachelor's degree, Business Administration, or a related industry and domain experience
• Proven experience in test reporting, service and quality assurance, or a similar role within the Insurance or similar industry
• Proven expertise with JIRA, MS Excel, MS Powerpoint and other reporting tools e.g. Power BI
• Strong analytical skills and problem solving skills with the ability to build operational KPIs and control reports
• Good understanding of testing methodologies i.e. functional testing, integration testing, UAT and regression testing

Your contact

Reto Handschin

+41 43 284 55 81

Technical questions

We advise and support people in all life situations: we enable them to lead a self-determined life when arranging future provisions and preparing their financial future.

For recruitment agencies

For this position, Swiss Life is not accepting any spontaneously submitted application dossiers from recruitment agencies. Only applications submitted by prior agreement via the recruitment agency jobs portal will be accepted.

No responsibility will be accepted for spontaneous applications and any fees/costs incurred. Thank you for your understanding.