Customer Advisor Insurance Contributions Customer Segment Non-Employed (80%-100%)
Zürich
Key information
- Publication date:08 July 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Zürich
Job summary
Join SVA Zürich as a Kundenberater/in and make a difference! Enjoy a meaningful role with a great team and fair pay.
Tasks
- Support non-working clients with their insurance contributions.
- Process applications and create contribution invoices efficiently.
- Provide empathetic advice on insurance and contribution duties.
Skills
- Commercial training or equivalent experience in insurance required.
- Strong communication and teamwork skills are essential.
- Willingness to learn and adapt in a fast-paced environment.
Is this helpful?
Customer Advisor Insurance Contributions Customer Segment Non-Employed (80%-100%)
Your task is demanding and versatile.
AHV and family allowances – boring and outdated? Not with us. Exciting tasks await you in a meaningful environment, a fair salary, a great team, and a long-term professional perspective. It’s worth reading on!
You and your approximately 30 team colleagues take care of our non-employed customers who settle their social insurance contributions with our compensation office. This includes, for example, students, early retirees, or job seekers. You are responsible for the entire customer process from A to Z. You check and process registrations, create contribution invoices, and advise our customers on insurance and contribution obligations.
Despite all your expertise, you act and communicate empathetically because you know that your work makes a big difference.
You convince us both professionally and personally.
For this responsible task, you bring a commercial education profile E. Alternatively, you have completed another three-year apprenticeship and supplemented it with a qualified commercial further education. You can especially impress us with a specialist certificate in social insurance or the willingness to obtain one. Work experience in the insurance environment will make it easier for you to get started. By the way: We also welcome applications from career changers.
You like it when things run smoothly and enjoy showing what you can do. You are a team player, quickly adapt to your counterpart, and enjoy communicating well. Our customers appreciate you because you listen to them well – and always provide first-class and friendly service. You are motivated to continuously develop yourself. Therefore, you see constructive feedback as an opportunity. Does this sound like you?
We not only demand but also offer a lot.
The SVA Zurich is the competence center for social insurance. It is one of the top employers in the canton and is within walking distance of Zurich main station. There are good reasons why our more than 1000 employees are above average satisfied: a meaningful activity, flexible working hours with home office, good social benefits, and an appreciative "Du" culture. Do you want to develop professionally and personally? Welcome to us!
You don’t know SVA Zurich? It’s high time to get to know us: www.svazurich.ch/erleben
Further information
Our HR specialist, Stefanie Milivojevic, will be happy to provide you with further information.
Phone 044 448 55 25
