Client Advisor Watchmaking and Jewelry 100% (m/f/d)

About the job

Bucherer is the leading brand in the trade of high-end watches and jewelry in Europe. Bucherer's philosophy is based on the constant inspiration provided by our clientele, excellence in hospitality, and a passion expressed daily.

Client Advisor Watchmaking and Jewelry 100% (m/f/d)

within our Lausanne boutique

Your duties

• You welcome and advise our demanding Swiss and international clientele when purchasing branded high watchmaking and watchmaking products as well as jewelry and fine jewelry, offering premium service.
• You build, develop, and retain our clientele.
• You are an ambassador of one or more brands, analyze and manage quantities, and ensure a presentation that enhances the product.
• You manage data using the Salesforce management system, ensuring its quality.
• You handle administrative tasks related to sales, such as emails, after-sales service management, inventory, transfer, and receipt of goods.
• You ensure flawless information flow between colleagues and actively support them.
• You keep up to date with trends and follow training to stay at the forefront of the key disciplines of your profession.

Your skills

• You are passionate about watchmaking as well as jewelry and gems.
• You have several years of experience in selling watchmaking and jewelry products, in premium services or luxury hospitality.
• You possess a keen sense of service and exemplary customer orientation.
• You have ideally completed training as a Retail Trade Manager (CFC) in the field of sales consulting in watchmaking and jewelry/gemstones.
• Your native language is French and you have excellent command of English; any other language would be an asset.
• You are comfortable managing IT systems.
• You stand out for your professional rigor and attention to detail that makes a difference for our clientele.
• You have a strong sense of responsibility, excellent team spirit, and are flexible.
• Your appearance is neat and professional.

Our strengths - Your benefits

We offer you varied tasks in a demanding international environment. We promote the development of your skills directly in the field and develop abilities through targeted continuing education. We want to consolidate our leadership position and are looking for people ready to provide above-average services and to use their qualities within a dynamic company.

Your contact details

Bucherer AG

Ms. Yvonne Cachin

Senior HR Business Partner

http://www.bucherer.com/jobs