Head of Administration and Visitor Services (60%)

Stadt Winterthur

Winterthur

Key information

Publication date:24 January 2026
Workload:60%
Contract type:Permanent position
Place of work:Winterthur

Job summary

The Gewerbemuseum Winterthur showcases innovative exhibitions at the intersection of design, art, and society. It's a vibrant culture hub offering unexpected perspectives and fostering lively exchanges.

Tasks

Lead administration and audience service operations effectively.
Oversee accounting, financial management, and personnel administration.
Coordinate guest information, events, and general museum operations.

Skills

Commercial training with several years of experience in cultural institutions.
Strong leadership experience and financial acumen are essential.
Fluent in German, with proficiency in English and/or French preferred.

Is this helpful?

The Gewerbemuseum Winterthur presents innovative exhibitions at the interfaces of design, art, and society and offers broad access to the world of materials. As an inspiring meeting place, it opens up unexpected perspectives and promotes lively exchange. The Gewerbemuseum Winterthur is affiliated with the Office for Culture in the Presidential Department of the City of Winterthur. Are you interested in art and culture and eager to apply your organizational talent and numerical flair in a lively cultural institution? Starting July 1, 2026, or by arrangement, we are looking for a customer-oriented and communicative successor to our long-standing incumbent due to retirement.

Your Tasks

You will take over the management of Administration / Visitor Services and lead accounting as well as personnel administration. As the organizational and administrative hub in the secretariat, you will also take on the role of host in our museum operations. This includes, among other things, the following main tasks:

Organization, coordination, and administration of visitor services

Responsibility for administration, accounting, and personnel administration

Responsibility for reception, guest information, cash desk, mediation offerings, and museum events

General administrative secretarial tasks

Participation in museum management

Your Profile

Commercial training and several years of professional experience, preferably in a cultural institution

Business management knowledge including financial competence and personnel administration

Several years of proven leadership experience

Very good oral and written German skills as well as good knowledge of English and/or French

Willingness to work irregular hours as well as evening and weekend shifts

What We Offer

You can expect a varied activity with a motivated team in a dynamic working environment in the cultural sector.

Contact

Your questions about the position will be gladly answered by Susanna Kumschick, Director of Gewerbemuseum Winterthur, +41 52 267 68 81 or Stefan Müller, Operations Manager Gewerbemuseum Winterthur +41 52 267 68 86. Learn more? https://stadt.winterthur.ch/

We look forward to receiving your online application.