Specialist (all types) motor vehicle claims, Lausanne, full-time or part-time 50 - 100%
Helvetia Versicherungen AG
Lausanne
Key information
- Publication date:22 October 2025
- Workload:50 – 100%
- Place of work:Lausanne
Job summary
At Helvetia's claims center, you resolve problems effectively. Join a supportive team that values service excellence.
Tasks
- Handle motor vehicle claims and private liability inquiries via phone.
- Independently manage material damage assessments.
- Evaluate liability and coverage questions for clients.
Skills
- Commerce employee training in insurance; claims management experience preferred.
- Strong client contact skills and adept at writing correspondence.
- Proficient in French; German is a plus.
Is this helpful?
Your motto is "Problems are made to be solved"? Then you are in the right place at Helvetia Claims Center! Because here, you keep the service promise we made to our clients – and you convince with true service excellence. While investing your heart and commitment in your work, you won't fear boredom given the great variety of client requests.
Your responsibility
- Reception of motor vehicle claims / private liability claims by phone with claims processing
- Autonomous management of material damages
- Assessment of liability and coverage issues
- Quality customer service
- Workplace: Lausanne
Your qualifications
- Commercial employee training, in the insurance sector
- Desired experience in motor vehicle claims management and/or claims processing in another insurance sector
- Ease of contact with clients (phone) and proficiency in letter writing
- Development of business-oriented and problem-solving solutions
- You have an excellent command of the French language, and knowledge of German is an asset
Contact us
Recruiting Partner
Working at Helvetia
The Helvetia Team as a whole is there when needed. We are people you can count on. Who support each other and commit to one another. Who stimulate and encourage each other. Who inspire and get inspired. This is how we shape the future, together. &Let's go!
- Commercial employee training, in the insurance sector
- Desired experience in motor vehicle claims management and/or claims processing in another insurance sector
- Ease of contact with clients (phone) and proficiency in letter writing
- Development of business-oriented and problem-solving solutions
- You have an excellent command of the French language, and knowledge of German is an asset
