Customer Advisor
KPT Krankenkasse AG
Zürich und Homeoffice
Key information
- Publication date:06 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Zürich und Homeoffice
Job summary
Join KPT, one of Switzerland's top health insurers, as a customer advisor! Enjoy a dynamic work environment with great benefits.
Tasks
- Guide customers to optimal coverage by identifying insurance gaps.
- Ensure customer satisfaction through your enthusiasm and support.
- Assist new clients with your passion for our innovative products.
Skills
- Completed basic training with sales experience; interest in health insurance.
- Strong customer and service orientation with excellent German skills.
- Sales flair to match customer needs with our offerings.
Is this helpful?
Our customer advisors are the first point of contact for around 530,000 insured persons: They know our innovative products inside and out, explain benefits clearly, and find the best solution for every inquiry. Are you also passionate about bringing clarity to customers in the world of health insurance and inspiring them with your knowledge?
What you can achieve
- You advise, identify insurance gaps, and accompany the insured to optimal coverage.
- With your enthusiasm, you contribute daily to ensuring our customers are completely satisfied.
- You infect new customers with your enthusiasm for our products.
- Complex concerns? You get the right information from our specialist departments.
- Thanks to your sales flair, you awaken exactly the needs that match our offers.
What sets you apart
- a completed basic education with initial professional experience in sales
- interest in health insurance – ideally experience
- training as a VBV insurance intermediary or willingness to complete it promptly
- high customer and service orientation
- flawless German skills in spoken and written form
Your benefits
- 40-hour week and flexible working hours
- Home office options
- 25 vacation days, 30 days from age 50
- December 24 & 31 paid holidays
- 15 minutes paid breaks each morning and afternoon
- Free fruit
- Varied beverage selection
- Modern office premises centrally located at Zurich main station (Stauffacher)
- CHF 300.– rail coupon for an annual, route, or general subscription (GA)
- CHF 2,200.– Reka checks per year with 20% discount
KPT is one of the ten largest health insurance companies in Switzerland. The satisfaction of our customers is our success.
