Contract Management Clerk (m/f/d),<br/>80-100%, Bern / hybrid
Sanitas Krankenversicherung
Bern
Key information
- Publication date:04 October 2025
- Workload:80 – 100%
- Contract type:Unlimited employment
- Place of work:Bern
Job summary
Join our dynamic team in the insurance sector, focused on customer relations. Enjoy a supportive work environment with great benefits.
Tasks
- Engage with customers via phone and written communication.
- Review and process incoming insurance applications efficiently.
- Conduct contract modifications and handle correspondence.
Skills
- You have a commercial or medical background with relevant experience.
- Fluent communication in German and French, plus other languages.
- Service-oriented, responsible, and able to work independently.
Is this helpful?
What you achieve:
- Telephone and written contact with customers and other stakeholders
- Review and processing of incoming insurance applications
- Consultation and assurance of bilateral agreements
- Execution of contract changes
- Creation of insurance certificates and handling of incoming correspondence
Why you succeed:
- You appreciate telephone contact with customers, are patient and attentive
- You are service-oriented, responsible, flexible and resilient, working independently, efficiently and reliably
- You communicate fluently in German and French both orally and in writing (native level), any additional language is a plus
- You have a commercial or medical basic education with preferably several years of professional experience in health insurance
- You convince our customers through your high service orientation, your can-do mentality and your committed way of working
Our progressive working conditions include, among others:
- Flexible annual working time model with at least 5 weeks of vacation
- Modern offices in urban locations
- Generous regulations for working from home
- Participation in the health insurance package
- Contributions to the pension fund well above the legal minimum
- Forward-looking issues and a wide range of training and further education opportunities
