Service Advisor Workshop & Bodyshop 100% (m/f)
Mercedes Benz Automobil AG
Bern
Key information
- Publication date:26 November 2025
- Workload:100%
- Place of work:Bern
Job summary
Join Merbag, a leading international company with 63 locations. Enjoy modern work conditions and numerous benefits.
Tasks
- Advise customers from appointment to vehicle handover.
- Create cost estimates and damage calculations.
- Manage workshop orders and ensure quality work.
Skills
- Completed automotive training and business education required.
- Strong communication skills and customer-oriented approach.
- Organizational talent and problem-solving mindset.
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Put your professional future under a lucky star.
Merbag is an internationally operating company with 63 locations in 5 European countries and employs around 4100 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.
We see our employees as the most important success factor. That is why at Merbag you benefit from contemporary, modern working conditions and numerous benefits.
To strengthen our team, we are looking immediately or by arrangement for our Passenger Car Center Bern a competent and experienced person as Service Advisor Workshop & Bodyshop 100% (m/f).Your tasks
- Consulting and supporting our customers and business partners from appointment scheduling to vehicle handover
- Preparing cost estimates and damage calculations
- Recording and processing workshop orders up to invoicing
- Responsible for smooth warranty processing
- Initiating appropriate repair measures and monitoring deadlines
- Checking the completeness and quality of the work performed
Your profile
- Completed basic automotive technical training as well as further training in the commercial field
- Several years of professional experience in customer service
- Very good oral and written German skills as well as good oral English skills and other foreign languages are an advantage
- Strong communication skills, pleasant manners and customer-oriented appearance
- Organizational talent, resilience as well as networked and solution-oriented thinking and acting
Our benefits
Exciting, varied and responsible tasks await you in a successful company with one of the most coveted brands in the world: Mercedes-Benz. We offer you a structured working environment in which you can contribute and further develop your skills and knowledge. You benefit from modern employment conditions with six weeks of vacation, qualifying training opportunities as well as attractive benefits. This also includes a leasing contribution.
