Customer Service Technician (80-100%)

12 February 2026
80 – 100%
Permanent position
Stettlen

Job summary

Join Gilgen Door Systems as a Customer Service Technician! Enjoy a dynamic role with customer interaction.

Tasks

Conduct maintenance and repair on automated door systems.
Support our service team across Bern, Oberland, and Oberwallis.
Assist with installations and remain calm during peak times.

Skills

Completed vocational training in a technical field required.
Strong technical understanding and eagerness to learn new things.
Excellent German skills and high flexibility in work.

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About the job

Countless long-standing customers appreciate our customer service for its quick readiness and flexibility. This makes us – alongside our innovative door and gate systems – the market leader in Switzerland and a worldwide successful company.

Become part of our team as

Customer Service Technician (80-100%)

Canton of Bern / Bernese Oberland

Are you looking for an independent and varied activity with intensive customer contact?

Then you are exactly right with us. In this exciting position, you will not only expand your technical skills but also have the opportunity to develop into a chief technician. Our internal Gilgen Academy offers you a solid introduction to our products as well as continuous training and further education.

Your area of responsibility

As a customer service technician, you carry out maintenance, repair, and renovation work on automatic door and gate systems
You support our service team in the Bern, Bernese Oberland, and Upper Valais regions within the framework of flexible deployment planning
In case of personnel shortages, you assist with installation assignments
In addition, you take on the on-call service and demonstrate that you remain calm even in stressful moments

Your profile

You have completed a vocational training (e.g., automation, electrical, mechanical, vehicle, agricultural machinery, or industrial mechanics), are enthusiastic about technical contexts, and are willing to learn new things
Service work is your thing – or you are curious to discover this exciting world
You have a category B driving license and live in the Bern deployment region
You bring very good German language skills
You see yourself as an independent and conscientious person with high flexibility and do not mind being deployed in another region occasionally

We offer you

a modern industrial company with flexible working models and a partnership culture, your own company vehicle, job-related training, and development prospects with our Gilgen Academy.

Gilgen Door Systems AG | 3066 Stettlen | www.gilgendoorsystems.com

Interested? Then we look forward to your online application.
Questions? David Streit, Head of Customer Service Bern South, +41 31 985 36 19 and Bruno Egger, Head of Customer Service Bern Central, +41 31 985 36 85 will be happy to answer them for you.