Internship B2B Sales Servicing (limited 6 months, 80-100%, all genders)
Key information
- Publication date:16 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Basel
Job summary
Join SWISS, a leading airline, to enhance customer flight experiences. Enjoy a dynamic internship in Basel with great learning opportunities.
Tasks
- Support B2B Servicing CH team and Team Leads in leadership tasks.
- Assist in reporting, analysis, and administrative duties.
- Monitor B2B servicing processes and coordinate communication.
Skills
- Must be a student or graduate with a passion for aviation.
- Proficient in MS Office and fluent in German and English.
- Strong initiative, communication, and teamwork skills.
Is this helpful?
Our common goal is to make each customer`s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Be part of our vibrant team based in Basel and gain an in-depth insight into the world of aviation during your internship.
Starting date: May 01, 2026
You may apply in English or German
Our common goal is to make each customer`s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Be part of our vibrant team based in Basel and gain an in-depth insight into the world of aviation during your internship.
Starting date: May 01, 2026
You may apply in English or German
Tasks
As a part of B2B Servicing CH Team, your role is to provide support in the area of Travel Agency and Group Booking Support. Furthermore, you will become the right hand of the Team Leads and deep dive into Leadership experience.
- Support the Team Lead in the disciplinary and functional leadership of the B2B Servicing CH team in BSL
- Assist in the regular reporting and analysis tasks and further administrative duties
- Actively monitors and identifies further improvement potential of the B2B servicing processes and acts as interface to the Global B2B Servicing Competence Center in cooperation with internal and external stakeholders
- Coordinates cross-team communication, meetings and workshops
- Participation in various projects to ensure that the sales servicing needs are considered in all products and processes
- Expand your aviation horizons and exchange with various departments (Sales, Marketing, B2C) in order to understand concepts, objectives and approaches of SWISS and LHG
Behind the scenes
Inspire SWISS with fresh perspectives
Energize SWISS with fresh ideas and help us move forward. You take responsibility from day one, immersing yourself in a dynamic and international company. Take your opportunity to push your skills to a new level and get your entry ticket to the thrilling aviation industry. Are you ready to check in?
Take off your career with SWISS
Personally, you’ll experience a steep learning curve in an exciting setting, developing organizational and social skills. Professionally, you have the opportunity to leave a strong first impression at SWISS positioning yourself in the pole position for a long-term career in the aviation field.
Together, we fly
We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.
The leading airline of Switzerland
With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society, society, offering that distinctive SWISS experience.
Benefits
Subsidized parking or public transport
Company health management
25 days of annual vacation
Flight benefits
Employee and networking events
Remote working (e.g. from home)
Flexible workhours and part-time working models
Discounts
Diversity programmes
Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
Requirements
We are looking for a colleague eager to get an insight into the fascinating aviation world, where a job turns into a lifetime adventure and the first footprint is guaranteed.
- Workload Specification: For this position, a 100% workload is preferred.
- HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters)
- Motivated by and interested in the aviation industry
- Good knowledge of German and English
- Very good knowledge of MS Office (Word, Excel, PowerPoint)
- High level of personal initiative, fast perception and high motivation
- Excellent interaction and communication skills
- Flexibility and ability to work in a team
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Contact
Company
About Swiss International Air Lines AG
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