Application Manager E-Government Services

About the job

As the fifth largest canton in Switzerland with around 6000 employees, we are committed to the common good of society at the

cantonal administration. With an impressive variety of services,

our work affects all areas of life, whether education, economy, law, security, nature, health, construction, culture, or finance. With our meaningful

work, we leave a small footprint every day, as it is relevant to over half a million people.

We appreciate your interest in a position at the State Chancellery. For our municipalities and the canton, we design, procure, and orchestrate the E-Government Services. Over 500,000 citizens, as well as the municipal and cantonal administration, benefit from the results. We lead St.Gallen into the digital future. Our team works with great motivation to realize the consistently digital administrative process with modern workflows and sustainable innovation.

As reinforcement for our team, we are looking for an

Application Manager E-Government Services

Workload: 80-100%

Workplace: St.Gallen

What to expect

• You take overall responsibility for applications operated by third-party providers in the SaaS model, such as E-Delivery, E-Login, E-Payment, or E-Signature
• You identify requirements from authorities, the population, and the economy, develop content-related ideas for further development, and actively shape their implementation in projects
• You ensure that external providers reliably fulfill their contractual obligations
• Thanks to your technical understanding, you challenge our suppliers in terms of conception, problem analysis, and further development
• You ensure that our STREBAS services are optimally integrated with specialist systems of the administration and external platforms
• You are the link between customers, specialist departments, and service providers
• You inspire our team and your customers with your interest in technical innovation

What distinguishes you

• Master's degree at FH/University level, preferably in computer science, business informatics, or equivalent education with a strong IT focus
• Experience in IT service management with solid expertise in relevant standards and tools (ITIL, ServiceNow)
• Specialization or strong interest in at least one of the following topics: software development, application, data or service architectures
• Knowledge of contemporary ICT application solutions as well as modern technologies
• High analytical and conceptual skills as well as interconnected thinking
• You can communicate technical topics understandably and moderate between specialist departments
• Enjoy interdisciplinary collaboration and experience with agile working methods

What we offer

• A committed team with joy in work
• Our tasks are content-wise relevant, technically demanding, and actively shape the digital future
• Competent, helpful, and appreciative colleagues
• Challenging and versatile activities in an innovative environment
• Excellent opportunities for professional and personal development
• Work models with flexible working hours, possibility of home office, and a centrally located workplace in St.Gallen

Ready for the next step? If we have sparked your interest and you want to be part of the team, we look forward to your application.

Further information at:

Stefan Bacher, Head of Service Management, 058 229 75 79