Consultant 60%
Bern
Key information
- Publication date:27 August 2025
- Workload:60%
- Place of work:Bern
Job summary
Pro Juventute aims for every child in Switzerland to have a fulfilling childhood. Join our dedicated team to make a positive impact!
Tasks
- Provide resource-oriented consultations via phone, email, and chat.
- Connect individuals to specialists; initiate crisis interventions as necessary.
- Consultations occur in shifts, including nights and weekends.
Skills
- Tertiary education in social services and counseling experience required.
- Fluent in German; knowledge of French and English preferred.
- Proficient in Microsoft 365 and possess strong social skills.
Is this helpful?
«For every child in Switzerland a fulfilled childhood and a self-determined, responsible upbringing.»
This is our vision and currently around 200 employees and over 1000 volunteers throughout Switzerland are committed to it with great dedication and passion. With our services such as the emergency number 147, parent letters, application training, media usage workshops and many more, we support children and young people as well as their parents daily.
In 2023, Pro Juventute introduced collegial leadership as an organizational form. Decisions are made in circles. Responsibility is distributed across roles instead of being concentrated with hierarchical superiors. We place great value on participation, leadership, communication, and transparency throughout the entire team.
Would you like to help shape and have a positive impact on children and young people in Switzerland? Then apply now and strengthen our team immediately or by arrangement.
What are the tasks that await you?
- Resource- and solution-oriented counseling of children, young people, parents, and adult caregivers by phone, email, chat, and other electronic channels
- Referral to specialist agencies; initiation of crisis interventions in emergencies
- Counseling takes place in shifts, including night, on-call, and weekend duties
What profile do you bring?
- Tertiary education in the social field and preferably further training in counseling
- Experience in counseling children, young people, and adults
- Native German speaker, knowledge of French and English desired
- Confident, solid Microsoft 365 user skills
- Socially competent, resilient, committed
What you can look forward to!
- You will be professionally introduced to telephone and online counseling based on our specialist concept
- You will be supported through supervision, intervision, and further training, and work assignments will be according to a deployment plan
- Your workplace is either in our office premises in the center of Bern or in the home office, with generous mobile office regulations
- 40-hour work week
- Very exciting and creative tips for your family everyday life
- Time to recharge: 6 weeks of vacation per year
- 6 weeks paternity leave / 20 weeks maternity leave (from the 2nd year of service)
- You can expect a highly motivated, collegial, and committed team of consultants and meaning in your daily work! Your work always has an impact, whether directly or indirectly, on the well-being of children and young people in Switzerland
Sounds exciting? Then we look forward to your application soon!
Contact
Marco Riso
HR Specialist
Phone number:+41 44 256 77 17