Receptionist Summer 26

About the job

Your tasks

• Reception and care of our guests upon arrival and departure
• Telephone and personal communication with guests
• Check-in and check-out of guests as well as management of room reservations
• Processing bookings and inquiries via e-mail, telephone, and online portals (hotel and restaurant)
• Consulting and selling banquet and seminar offers, individual offer and contract design, support in planning and organizing events and seminars
• Acceptance and management of reservations for the restaurant
• Creation of invoices and billing of guests
• Support with administrative tasks and office organization
• Ensuring a professional, friendly, and helpful service
• Ensuring a smooth process during your shift
• Daily closings
• Support of all departments if necessary

Your profile:

• Completed training in the hotel or tourism sector or comparable experience
• First professional experience at the reception or in the service area is an advantage
• Very good communication skills and a friendly, open personality
• Confident handling of hotel software and MS Office applications (experience with Protel is an advantage)
• Very good German and English skills, any additional language is an advantage
• Organizational talent and a structured way of working
• Flexibility and willingness to work on weekends and holidays
• Independence and sense of responsibility

We offer:

• A varied, versatile, and responsible activity
• The opportunity to contribute ideas to improve workflows and actively contribute to process optimization
• A friendly, small, and motivated team
• Development opportunities
   

We look forward to receiving your application by email at:

hotel@hotel-friedheim.ch