Medical Secretary for the Nyon Consultation

About the job

Administration

Medical secretary for the Nyon consultation

The Nyon consultation of the Department of Psychiatry is looking for a medical secretary at 50% for a start date on April 1, 2026, within the framework of a permanent contract.

Context

The Lausanne University Hospital (CHUV) is one of the five Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, it plays a leading role in the fields of medical care, research, and education.

The Nyon consultation takes care of adults as well as people over 65 years old, in a specialized and outpatient approach.

For adults, the consultation offers in-depth investigations, specialized diagnostics, as well as treatments and care for mental and behavioral disorders. The therapeutic approach is centered on the patient, their relatives, and the continuity of care. An initial assessment is carried out by the Emergency-Crisis Unit before referral to the outpatient consultation.

For people over 65 years old, the consultation offers specialized consultations, mental and psychological assessments, consultations to support relatives, as well as multidisciplinary evaluations.

Mission

• You ensure the telephone and physical reception of patients, their relatives, and visitors to the consultation
• You manage telephone calls, user orientation, and the administrative coordination of requests
• You handle the administrative management of outpatients, including admission, data updating, and control of service entry
• You guarantee the rigorous maintenance of medical records, including typing and proofreading of medical documents (reports, correspondence, discharge letters)
• You ensure the follow-up of medical information requests and the archiving of files
• You contribute to the smooth running of outpatient units by managing mail and maintaining dashboards.

Profile

• You hold a Federal VET Diploma as a commercial employee or an equivalent qualification, ideally complemented by a medical secretary diploma
• You have at least 3 years of experience in a medical secretariat, working independently
• You have perfect command of French, both spoken and written; knowledge of a foreign language is an asset
• You have excellent mastery of common IT tools; knowledge of institutional applications is an advantage
• You demonstrate a developed sense of service, empathy, and ease in a multidisciplinary environment
• You know how to adapt your communication to sensitive situations and manage priorities rigorously
• You have a good knowledge of the Vaud socio-health network and the functioning of state and semi-public structures related to the psychiatric field.

We offer

Becoming a collaborator of the Lausanne University Hospital means benefiting from:

• First-class social benefits, 20 days of paternity leave, and 4 months of maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Advantages offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Mrs. Chantal Glur, head of secretaries of the Department of Psychiatry, phone: 021 314 32 17

Since all our applications are processed electronically, we kindly ask you to apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, we invite you to contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70.

As part of the recruitment process for this position, if hired, it will be necessary to provide us with an original criminal record extract. You will also be asked to present your original diplomas as well as an identity document.

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.