Front Office Agent (m/f/d) - Ennismore Careers

Key information

Publication date:12 March 2024
Workload:100%
Contract type:Unlimited employment

Job summary

Join the 25hours Hotel Hamburg HafenCity as a Front Office Agent! Experience a fun work environment with a nautical twist.

Tasks

Ensure enthusiastic guests by being their go-to contact.
Create reports and statistics to enhance guest services.
Inspire guests and colleagues with your Hamburg insider tips.

Skills

Hotel industry experience is a plus, but personality matters most!
Strong communication skills to engage with guests.
Passionate about providing excellent hospitality.

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Front Office Agent (m/f/d)

25hours Hotel Hamburg HafenCity | Überseeallee 5, 20457 Hamburg, Germany

Company Description

There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.

COME AS YOU ARE & SHOW WHAT YOU CAN...

...in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

You not only ensure satisfied, but also enthusiastic guests

You are available to the guests as a contact person for all matters

You are a passionate host

You love to be the first point of contact for our guests

You create statistics & reports

Qualifications

Your personality counts more than your CV...

Apprenticeship in the hotel industry is beneficial

First experiences at the reception are desirable

Communication with guests is exactly your thing

referably you already have the necessary know-how to give real Hamburg insider tipsYou have the ability to inspire not only guests but also colleagues

Additional Information

What's in it for you...

Only work 4-days a week as a full-time team member without payment or holiday reduction

Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!

Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world