ÖKK Versicherungen AG
Landquart
Yesterday
Customer Service Representative Customer Center
- 11 March 2026
- 100%
- Permanent position
- Landquart
Job summary
Join our dynamic team as a Kundenbetreuer*in Kundencenter in Landquart! Enjoy flexible work@home options.
Tasks
- Handle 2nd Level customer contact via phone and email.
- Collaborate with departments for effective problem-solving.
- Identify sales opportunities and support system inquiries.
Skills
- Must have Kaufmann*Kauffrau with EFZ or equivalent training.
- Strong team player with customer service focus.
- Proficient in IT and Office systems, fluent in German.
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About the job
Customer Service Representative Customer Center
80-100%, Landquart, Work@Home
What to expect
- Telephone and written customer contact (2nd level) regarding products, contracts, cost coverage, invoices, etc.
- Collaboration with specialist departments
- Initiating and carrying out mutations
- System support (1st level)
- Identifying sales opportunities
- Flat hierarchies and an open corporate culture
- Dynamic, diverse, and humorous team
What you bring
- Commercial clerk with EFZ or equivalent training
- High team spirit as well as a strong customer and service orientation
- User knowledge of relevant office and IT systems
- Experience in customer service
- Precise as well as goal- and solution-oriented working style, quality-oriented thinking and acting
- Very good German language skills as well as a fluent and polished manner of expression
- Good English skills, additional foreign languages such as French are an advantage
