Customer Advisor Telecommunications (m/f/d) 50-100%; in Wohlen(AG) or Biel (BE)
Key information
- Publication date:25 September 2025
- Workload:50 – 100%
- Contract type:Unlimited employment
- Place of work:Biel
Job summary
Join Profi Office as a Kundenberater in Wohlen or Biel! Be part of a flexible team.
Tasks
- Deliver high-quality phone consultations to customers daily.
- Address customer inquiries through modern communication channels.
- Find the best solutions to meet customer expectations.
Skills
- Fluent in Swiss German, prior customer service experience preferred.
- Proactive, results-oriented, and a team player.
- Good knowledge of MS Office and CRM tools.
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Customer Advisor Telecommunications (m/f/d) 50-100%; in Wohlen(AG) or Biel (BE)
Wohlen (AG),
Switzerland
Profi Office is a family-run, medium-sized company. Our core competence lies in communication by telephone. Our customers especially appreciate the high flexibility, adaptability, and goal-oriented actions.
As a customer advisor with us, you create positive
customer experiences daily – with expertise, empathy, and real solutions. In our
dynamic team, you work with modern tools on varied
customer concerns. If you bring enthusiasm for customer service and want to grow with us, then apply now!
A typical workday:
You ensure high-quality telephone advice and answer customer inquiries via modern contact channels. To satisfy customers, you meet their expectations and seek the best possible solutions. An exciting and varied environment awaits you.
Flawless Swiss German spoken & written
First experience in customer consulting is an advantage
Initiative, result- and solution-oriented - "can-do" attitude
Good knowledge of MS Office, communication tools (telephony), and customer databases (CRM)
Independent working style
GERMAN LANGUAGE SKILLS
SENSE OF DUTY
CUSTOMER ENTHUSIASM
TEAM PLAYER
What a great job!
Great team with exciting people who work together in an open culture
Supervisors who meet you at eye level and do not act as bosses
Meaningful and challenging tasks in a constantly evolving environment
Your regular commitment helps every caller solve their concern
