Service Technician*in Bern/Western Switzerland Area 100%

Witzig Alteco Digital Services is active in the fields of Document Services and Digital Workplace and offers, in addition to a manufacturer-neutral product portfolio, consulting around the digital workplace of the future and technical all-round support throughout Switzerland. In a rapidly changing technical world, consistency and reliability are particularly valued. With over 80 employees, we make it possible for our customers, true to our motto "it runs"!, to focus on their core business.

Are you ready for a refreshing challenge? At our location Schönbühl BE, we are looking for a committed service technician*in Bern/Western Switzerland area 100% starting September 1, 2025, or by arrangement.

Service Technician*in Bern/Western Switzerland Area 100%

As a service technician, you play an important key role in ensuring our service offerings. Your commitment and skills are crucial to satisfy our customers and successfully represent our company. As a service technician, you are the face of our company on site.

Your main tasks and responsibilities include:

• Troubleshooting: You are the number one problem solver and ensure that the printers and multifunction devices of the brands Kyocera, Canon, and mainly HP of our customers are quickly operational again.
• Adherence to Service Level Agreements (SLA): You contribute to meeting our service quality standards.
• Independent completion of assigned tasks: You work independently and conscientiously to successfully complete the tasks assigned to you.
• Reporting: Documenting your activities is crucial to keep track.
• Spare parts handling: Efficient management of spare parts is an important part of your role.
• Sales support: You support our sales team to offer solutions to our customers.
• Technical and user-oriented training: Your know-how is continuously expanded.
• Substitution in Field Service: When your colleagues in Field Service are absent, you step in flexibly to ensure everything runs smoothly. You assist with installations and relocations of PC workstations – even without prior knowledge.

• Completed technical basic training
• Solid experience in service technology
• Flair and understanding of electromechanics
• In-depth product knowledge in printing is an advantage
• Professional and friendly interaction with customers
• Confident handling of MS Office and internet applications
• Very good German skills in spoken and written; good oral French skills
• Resilient, independent, agile, and proactive personality
• Team player, conscientious, and the necessary calm to act composed even in hectic situations
• You possess a category B driving license

You enjoy being on the move, appreciate working independently, and feel at home in the Bern region or Western Switzerland. Our location in Schönbühl BE is easily accessible – whether for meetings, team exchanges, or occasional assignments. If you live in Western Switzerland, we are happy to support you in finding a practical solution for storing spare parts – whether in your garage or a small space nearby. This way, you can organize your routes flexibly and efficiently.

We offer you a company vehicle of your own, a varied daily work routine, and exciting tasks with development potential – you certainly won’t get bored with us.

Ready to become part of our dedicated service team? We look forward to receiving your complete application documents via the application button on our website.

For further information, please contact Melanie Enriquez, Team Leader Human Resources, +41 52 724 96 78, melanie.enriquez@witzig.ch