Front Office Agent (m/f/d) Winter Season 2025/2026
Key information
- Publication date:31 July 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Arosa
Job summary
Join the Tschuggen Grand Hotel as a Front Office Agent. Experience a luxurious work environment in the beautiful Swiss Alps.
Tasks
- Manage guest check-ins and check-outs efficiently.
- Maintain guest records using the Protel system.
- Ensure smooth operation of shifts while assisting the team.
Skills
- Completed hospitality training with experience in 5-star hotels.
- Fluent in German and English; additional languages are a plus.
- Empathetic, responsible, and flexible team player.
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Front Office Agent (m/f/d) Winter Season 2025/2026
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Bündner mountains. As one of the four houses of "The Tschuggen Collection," our hotel offers 128 individually designed rooms, suites, and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault Millau points & two Michelin stars – and an impressive 5,000 m² spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time back its value.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are right with us.
Start at the end of November / beginning of December 2025
Employment contract limited until the end of March 2026
🎯 YOUR PROFILE
Completed training in the hospitality industry
Work experience in 5-star hotels desired
Fluent German and English skills are required, any additional language is an advantage
Team player, responsible and flexible
Neat appearance and professional manners
Empathetic and discreet personality as well as service-oriented demeanor
📄 YOUR TASKS
Check-in and check-out of hotel guests
Creating and managing the guest file in "Protel"
Handling all administrative tasks at the front office
Ensuring smooth operation of the early and late shifts within the team
Sales and acceptance of room reservations
OUR BENEFITS - This is what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
24/7 use of our fitness center
Local benefits such as special prices at sports stores, ski passes, and much more
Special rates for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
If you feel addressed - apply now!
We look forward to receiving your application dossier - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Anna Bauer
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
