Hotel Château Gütsch ****S
Luzern
Yesterday
Reception Porter Réception - Your Opportunity with Vision
- 17 February 2026
- 100%
- Permanent position
- Luzern
Job summary
Join our dynamic team at Château Gütsch, a renowned hotel. Enjoy a collaborative, high-quality work environment with exciting benefits.
Tasks
- Greet and bid farewell to guests in a friendly manner.
- Support front office operations, including check-in and check-out.
- Assist guests with luggage transport and service needs.
Skills
- First experience in reception or similar service roles preferred.
- Strong service orientation and proactive attitude to tasks.
- Excellent German and good English skills required.
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About the job
Your Profile – This is what sets you apartInitial professional experience in reception, porter service, front office, or a comparable service function in the hotel industry (advantageous)
Strong hospitality understanding as well as a friendly, courteous demeanor
Proactive working style with the willingness to independently identify and actively tackle tasks
High service orientation and enjoyment of direct guest contact
Resilience and flexibility, even with changing demands throughout the day
Teamwork skills as well as reliable, energetic work approach
Very good German skills as well as good English skills in spoken and written form
Neat appearance and professional demeanor
Organizational talent and overview even in lively situations
Mandatory: Valid driving license category B
Flexibility for shift, weekend, and holiday assignments
Your Tasks - Your Passion
Friendly and professional greeting and farewell of our guests
Active support of the front office in daily business (check-in/check-out, information)
Proactive care of guests on site and recognition of service needs
Active luggage transport for arriving and departing guests (hotel entrance with stairs)
Execution of driving services (guest transfers, errands, procurements)
Support in internal processes at the reception
Ensuring a neat appearance in the entrance area
Close cooperation with front office, housekeeping, technical department, and F&B
Contribution to a smooth guest experience across all touchpoints
Compliance with our service and quality standards
What You Benefit From
Attractive friends & family benefits as well as discounts in an international partner hotel network
Regular team events and the active experience of the guest journey at Château Gütsch
An authentic working environment with standards and clear structures
Responsibility instead of routine with room for initiative
A team that lives quality and values reliable processes
Our shared opportunity
If you recognize yourself in this profile, we look forward to your application.
We offer you a structured introduction, clear contacts, and a team that takes collaboration seriously. Get to know Château Gütsch not only as a workplace but as an environment where quality and responsibility are lived.
