Head Quality and Customer Value

About the job

Head Quality and Customer Value

What makes your everyday life exciting?

• Further development of the integrated management system as well as definition of quality and customer value goals including KPIs.
• Ensuring "Built in Quality", leading the complaint process (PDCA) and quality reviews with markets and production sites.
• Management of quality management and quality assurance with a focus on prevention and root cause analysis.
• Support of international market organizations and external production sites.
• Planning and conducting audits (ISO 9001, ISO 14001, ISO 27001, ATEX, CE, UL/CSA) as well as deriving improvement measures.
• Monitoring performance, annual management review and regular reporting.
• Responsibility for occupational safety and health protection as well as operational sustainability.
• Leading the continuous improvement process (CIP/KVP) and promoting a culture of ownership and operational excellence.

What do you bring with you?

• Solid experience in quality management, quality assurance, occupational safety and environmental management.
• Higher technical education (e.g. chemistry, electronics or mechanics).
• In-depth knowledge of ISO 9001, ISO 14001, ISO 27001, ATEX, CE, UL/CSA.
• Experience with Lean, Kaizen or CIP methods as well as a pragmatic understanding of the sensible balance point between process and agility.
• Strong leadership and communication skills as well as enjoyment of working in international teams.
• Fluent German and English skills; other languages welcome.
• Willingness to travel and IT affinity.

What do we offer you?

An environment where quality, customer benefit and continuous improvement are lived. You will receive a lot of creative freedom and the opportunity to further develop a global quality understanding. Our collaborative work culture, state-of-the-art tools and a dedicated team support you in making an impact in an international company.

Ready to shape the future of our quality?

For a non-binding initial inquiry, our COO, Manuel Schindler, schindler.m@buchi.com is available to you. Please send your complete application documents to Ali Enginyurt, Manager People & Culture, enginyurt.a@buchi.com

Only direct applications will be accepted.

We value diversity and are committed to an inclusive environment for all employees. To reduce unconscious bias, we encourage applicants to submit resumes that focus exclusively on relevant experiences and qualifications.

PO Box, CH– 9230 Flawil

+41 71 394 63 63