Kanton Zürich
Zürich
9 hours ago
ICT Supporter & Practical Trainer (IT Service) 100%
- 14 March 2026
- 100%
- Zürich
About the job
ICT Supporter & Practical Trainer (IT Service) 100%The Technical Vocational School Zurich TBZ is a competence center for basic and continuing education in the fields of automotive technology, information technology, electrical/electronics, event technology, and optometry. Over 3600 learners are taught by around 200 teachers. To strengthen our IT service, we are looking for a committed personality as ICT Supporter / Practical Trainer (100%) starting June 2026 or by agreement.
Your tasks
- Advising and supporting users in 1st and 2nd level support
- Analyzing and processing malfunctions and error messages
- Installation, maintenance, and support of the hardware, software, and IT application systems used (media technology, PCs, notebooks, M365 apps, printers, etc.)
- Procuring hardware, software, and consumables
- Creating documentation, instructions, and training materials
- Conducting user training
- Participating in IT projects
- Practical Trainer: Responsibility for training and supervising learners and interns
What we expect from you
- You have completed training as an IT system technician / IT supporter / computer scientist EFZ or an equivalent IT education
- You can demonstrate several years of experience in 1st and 2nd level support
- You have good knowledge of Microsoft technologies (Windows & M365 apps)
- You are a service-oriented and communicative personality and have good German language skills, both spoken and written
- You enjoy and are interested in new developments and technologies and are willing to continuously further your education
- Experience in training and supervising learners (ICT specialist EFZ)
- Completed training as a vocational trainer is an advantage
What we offer you
Versatile, demanding, and interesting tasks at a modern workplace just a few minutes' walk from Zurich main station. A collegial working environment in a dynamic organization. Our employees benefit from attractive employment conditions according to cantonal guidelines.
Application
Do you feel addressed? Then we look forward to your application. We only accept your application documents with CV, photo, copies of certificates, and motivation letter online.
If you have any questions, Kuno Vogt, Head of IT Service, will be happy to answer them by email at kuno.vogt@tbz.ch.
More information about the Technical Vocational School Zurich at www.tbz.ch.
