Inside Sales Representative - Instruments

Job Description

As the Inside Sales Representative you will support the Field Account Management Team to

sell Agilent Technologies products, solutions and services.

This will include Chromatography (LC, GC, GC/MS, HPLC), and Spectroscopy (Atomic and Molecular)

instrumentation, as well as Lab informatics in an assigned territory primarily through outbound and inbound

telephone sales activities.

In this position, your daily tasks will include:

• Work closely with designated Field Account Managers, handling transactional business for their accounts, including quoting, order entry, and related administration.
• Take ownership of customer issues and resolve them where possible.
• Identify and develop sales opportunities with both new customers (business development) and existing customers (up-sell/cross-sell).
• Interpret customer needs and build long-term, trusted partnerships.
• Support and coordinate the full sales cycle, from pre-sales through to delivery, installation, and setup.
• Manage complex and technical discussions with customers while liaising daily with internal and external stakeholders.
• Enjoy a fun working environment with exposure to new technologies, strong training and development, and excellent career progression with an industry market leader

Qualifications

• Laboratory Technician Certificate or university degree in a science field (e.g. chemistry, analytical chemistry, biochemistry, biotechnology or similar).
• Relevant hands-on experience with analytical techniques such as Chromatography (LC, GC), MS, or Spectroscopy, in a similar role or as an end user.
• Commercial or retail experience is advantageous.
• Strong desire to learn and continuously develop both technical and soft skills, with a focused, self-motivated approach to work.
• Proactive, logical problem-solver with high attention to detail.
• Excellent communication skills and a strong commitment to delivering outstanding customer experience; proven ability to build strong relationships with customers and colleagues.

Why Join Us?

This is a fantastic opportunity to join a dynamic sales team with a proven track record of success. Grow your career, leverage your expertise, and contribute to Agilent’s continued leadership in the analytical instruments market.

What we offer:

• Agilent offers core global benefits to all staff - but in addition to this, the business offers Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, Holiday, and Company activities (these may vary from country to country)
• An opportunity for you to grow within a world-class company to develop your skills
• The diversity of cultural and individual perspectives held by our employees and their commitment to inclusion
• An independent job among good colleagues, in a growth orientated conglomerate. You will become part of a caring and fast paced environment, built on integrity, information, and trust.
• Be part of a company where we value quality in the solutions we deliver to our customers, with our employees and in relation to the processes we work with

Additional Details

Travel Required:

Shift:

Duration:

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