Senior Partner Success Manager (m/f/d) 100% Job in Rapperswil, St. Gallen, CH

About the job

Every day we work hard to make small business owners more successful. Sounds ambitious? It is. That's why we need your help.

We believe that every company should be able to afford high-quality and efficient software solutions. That is why bexio is today the leading provider of web-based business software for small businesses.

We are still on an expansion course and count over 100,000 customers, over 7,000 fiduciary partners, and more than 150 employees. To continue growing, we need strong support!

Senior Partner Success Manager (m/f/d) 100%

What to expect from us:

• You are the first point of contact for our fiduciary partners and accompany them throughout their entire journey with bexio – from the first contact to the successful use of our solution.
• In exciting product demos, inspiring academies, and interactive webinars, you show how easy and effective bexio can be used, and actively sell training and enablement offers for our partners.
• You build long-term, trusting relationships with our partners – online and by phone 
• You handle partner and customer cases, deal professionally with complaints, and actively work on winning back dissatisfied or inactive customers.
• You work closely with teams such as support, product management, and marketing to understand and implement the wishes and needs of our partners.
• With your creativity and commitment, you actively contribute to the development and implementation of our go-to-market strategy and help us make the fiduciary channel at bexio even stronger.

What we expect from you:

• A completed commercial education including further training and 4–5 years of experience in customer service or inside sales are your foundation.
• You speak the language of our customers. Terms like "chart of accounts," "annual financial statement," or "VAT" are not foreign words to you – ideally, you come directly from the fiduciary/accounting environment or have sold software to this industry.
• You love working with business customers and bring experience in partner or account management.
• Trainings and webinars are your home games. With your expertise and charisma, you gain the trust of fiduciaries and inspire them for our solutions.
• A can-do mentality, initiative, team spirit, and the ability to quickly grasp even complex topics characterize you.
• You are open, communicative, and know how to captivate people at all levels.
• German is your native language, and you shine with very good English skills – French would be a big plus.

What you can expect from us:

• Work smart: Flexible working hours are the order of the day with us. In addition, you choose the ideal workplace for your tasks whenever your work allows it.
• Fair salary: You do good work, we provide appropriate pay.
• You are important - The heart of our company is the employees. That is why we treat each other with respect and simplicity. In addition, we give you the freedom to develop personally in a positive working environment.
• Team first: A good team does even better work. That is why we regularly organize employee events to strengthen cohesion.
• Healthy employees: We are well when you are well. Therefore, we promote a balanced work-life balance with sports and relaxation offers.
• More than necessary: bexio covers the larger premium share of the pension fund for you. In addition, we offer an individual choice program tailored to you and your life.
• You can benefit from favorable mobile subscription conditions.

What else you should know about us:

We are a young dynamic company that works together as a team to make a great product even better. You are right with us if you want to work with us in a lively scale-up atmosphere on this ideology and love the web and its possibilities. With us, there is room to develop personally and professionally in a positive working environment and to give your ideas the necessary freedom.

Sounds good? Then apply directly online via the following link. For the sake of the environment, please refrain from paper applications – a digital form is sufficient.

We look forward to you!